Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Tammy Yau

Burnaby,BC

Summary

Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier/Barista/Prep

Coco Fresh Tea
05.2022 - Current
  • Prepared and served various hot and cold hand shaken beverages
  • Maintain inventories by stocking and ensuring sufficient supplies
  • Work under busy and stressful circumstances.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Small Animals Caretaker

BC SPCA
08.2019 - Current
  • Handling various animals
  • Cleaning cages and enclosures
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Planned, prepared, and served meals and snacks according to prescribed diets.

Cashier/Expeditor

Popeyes Louisiana Kitchen
05.2021 - 12.2021
  • Used POS to take orders, upsold over 186 products in 1 week
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Cleaned the entire restaurant 2-3 times during the work shift
  • Stocked up drinks/cups/sauces/ingredients/supplies
  • Expedited orders to customers with proper hospitality at all times.

Spring Day Camp Leader

Burnaby Village Museum
03.2019 - 04.2019
  • Continuously evaluated program effectiveness by gathering feedback from campers, parents, and staff members to inform future improvements.
  • Enhanced overall camp experience with the implementation of creative theme days that catered to various interests and talents of campers.
  • Fostered a positive and inclusive environment for all campers through attentive supervision and conflict resolution.
  • Reduced behavioral issues by implementing clear expectations, consistent consequences, and reward systems.

Online Business

Etsy
12.2016 - 06.2017
  • Successfully and independently operated a 5-Star reviewed Etsy shop
  • Sold over a hundred items of merchandise
  • Packaged and shipped merchandise worldwide.

Education

Bachelor of Science - Animal Biology

University of British Columbia
Vancouver, BC
05.2025

High School Diploma -

Burnaby Central Secondary School
Burnaby, BC
06.2020

Skills

  • Fast learner, finish assigned tasks efficiently and swiftly
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Organizational abilities

Certification

  • Fear-Free Certification
  • Food Safety Certification

Languages

English
Native or Bilingual
Cantonese
Native or Bilingual

References

Available Upon Request

Timeline

Cashier/Barista/Prep

Coco Fresh Tea
05.2022 - Current

Cashier/Expeditor

Popeyes Louisiana Kitchen
05.2021 - 12.2021

Small Animals Caretaker

BC SPCA
08.2019 - Current

Spring Day Camp Leader

Burnaby Village Museum
03.2019 - 04.2019

Online Business

Etsy
12.2016 - 06.2017

Bachelor of Science - Animal Biology

University of British Columbia

High School Diploma -

Burnaby Central Secondary School

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Tammy Yau