Tammy Scott
Logan Lake,Canada
Summary
Courteous, energetic, and very adept. Looking to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Highly motivated with excellent communication and organizational skills.
Experienced dispatch security officer with strong knowledge of emergency procedures, safety protocols, and surveillance systems. Showcased ability in managing critical situations while ensuring minimal disruption to operations. Demonstrated skills in maintaining clear communication lines between various departments, and executing quick decision-making under pressure. Contributed to improving overall security measures and system efficiency at previous workplaces.
Overview
12
12
years of professional experience
Work History
Dispatch Security Officer
Prestige monitoring
Kamloops, BC
06.2025 - 04.2026
- Observed extensive closed-circuit televisions, fire alarm systems, panic alarm systems and intrusion alarms.
- Answered telephone calls to take messages, respond to questions and provide information during non-business hours.
- Investigated calls and complaints involving fire, theft, accident, and hazard reports.
Guest Service Agent
PRESTIGE HOTEL
Kamloops, Canada
01.2021 - 01.2023
- I was involved with hotel renovations and opened the hotel as a Guest service agent.
- Guest relations and hospitality.
- Liaised with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs.
- Up sold additional facilities and services, when appropriate.
- Maintained and updated records of bookings and payment.
DISPATCHER/MONITOR OF ALARMS
GRAYDON MONITORING
Vernon, Canada
01.2014 - 01.2016
- Worked in high paced environment in emergency situations.
- Dispatched medical, personal, and public alarms.
- Excelled in training
- Extremely multifunctional.
Prestige monitoring & Dispatching
- Updated information from clients
- Worked in high paced environment in emergency situations.
- Dispatched medical, personal, and public alarms.
- Excelled in training
- Extremely multifunctional.
Supportive Care Assistant
RIDGEVIEW LODGE
Kamloops, Canada
- I worked alongside Health care aids assisting with the residents.
- Worked with the men’s behavioral ward and assisted with their needs.
- Worked with the recreation group with activities for the residents.
- Took residents out for daily outings or walks.
- Assisted in care for the residents with grooming and self care.
- Prepared and serve the residents breakfasts and lunches.
- Supportive Care Assistant Practicum 90 hours
Education
Supportive Care Assistant -
Okanagan College
Security guard license -
Food safe -
Serving it right -
Firefighter training -
North Okanagan Regional District
Emergency Medical Responder & First Responder level 3 -
Justice Institute of British Columbia
Basic first aid -
Skills
- Extensive First Aid Experience
- Resilient
- Emergency Services
- Culturally diverse
- Superb Interpersonal Skills
- Conflict Resolution
- Reliable
- Excellent Communicator
- Stress tolerance
- Patrol procedures
- Access control
- Crime prevention
- Security systems
- Alarm response
- CCTV monitoring
- Incident management
- De-escalation techniques
Professional Courses And Certifications
- Security guard license, 2026
- Supportive Care Assistant, Okanagan College
- Food safe, 2024
- Serving it right, 2022
- Firefighter training, North Okanagan Regional District, 2005
- Logan Lake Volunteer Firefighter Department
- Emergency Medical Responder & First Responder level 3, Justice Institute of British Columbia
- AED and Spinal
- Basic first aid, 03/2024
Timeline
Dispatch Security Officer
Prestige monitoring
06.2025 - 04.2026
Guest Service Agent
PRESTIGE HOTEL
01.2021 - 01.2023
DISPATCHER/MONITOR OF ALARMS
GRAYDON MONITORING
01.2014 - 01.2016
Prestige monitoring & Dispatching
Supportive Care Assistant
RIDGEVIEW LODGE
Supportive Care Assistant -
Okanagan College
Security guard license -
Food safe -
Serving it right -
Firefighter training -
North Okanagan Regional District
Emergency Medical Responder & First Responder level 3 -
Justice Institute of British Columbia