Jasleen Kaur
Surrey,BC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dispatch Security Officer
Paladin Security Vancouver
01.2023 - Current
- Monitored multiple surveillance systems simultaneously, allowing for prompt identification and resolution of potential threats.
- Enhanced security measures by implementing an efficient dispatch system for timely officer deployment.
- Conducted regular equipment checks to ensure proper functionality, minimizing downtime during critical moments.
- Evaluated officer competencies regularly, identifying areas for improvement and providing constructive feedback accordingly.
- Maintained accurate logs of incidents and dispatched officers, ensuring proper documentation for future reference.
- Trained new hires on company policies, dispatch procedures, and use of relevant technology tools for improved job performance.
- Responded to over 50 calls per day to execute service or requests for emergency and routine assistance.
Receptionist/Administrative Officer
Paladin Security Group
07.2023 - 01.2024
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Tracked important information in C-Cure, Passage Point and Employee Master spreadsheets and ran reports or generated graphs using data.
Education
Associate of Arts - Psychology
Kwantlen Polytechnic University
Surrey, BC05.2022
High School Diploma -
DC Model Senior Secondary School
Punjab, India03.2019
Skills
- Office Management
- Mail handling
- Multi-line telephone operation
- Customer/Client relations
- Adobe Experience Manager
- Typing speed 40 WPM
- Documentation And Reporting
- Database Administration
- Access Control
- CCTV Monitoring
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Advanced Security Training Certificate
- Occupational First Aid Training 1
- MS EXCEL/ MS WORD/ MS POWERPOINT
- Adobe Reader
Timeline
Receptionist/Administrative Officer
Paladin Security Group
07.2023 - 01.2024
Dispatch Security Officer
Paladin Security Vancouver
01.2023 - Current
Associate of Arts - Psychology
Kwantlen Polytechnic University
High School Diploma -
DC Model Senior Secondary School
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