Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tammy Phan

Milpitas

Summary


Motivated and dependable graduate with a Bachelor's degree in Human Development, seeking an entry-level position in a healthcare or customer-focused setting. Eager to apply strong communication skills, adaptability, and a passion for helping others while continuing to learn and grow professionally.

Overview

2
2
years of professional experience

Work History

Receptionist

Santa Clara Valley Medical Center Hospital & Clinics
10.2024 - Current
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with patients and visitors.

Volunteer - Patient Support

Santa Clara Valley Medical Center & El Camino Health
08.2023 - Current
  • Greeted and escorted patients to their destinations with professionalism and care
  • Signed in patients and assisted with front desk procedures
  • Restocked emergency room with essential medical supplies
  • Maintained a calm, compassionate presence in fast-paced healthcare environments
  • Collaborated with nurses and staff to support patient safety and comfort
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Customer Service

Duc Vien Buddhist Temple
01.2025 - 06.2025
  • Prepared and sold traditional foods during community events and fundraisers
  • Handled cash transactions and interacted with diverse members of the public.
  • Worked collaboratively with other volunteers to manage event logistics.
  • Contributed to raising funds that supported temple programs and local outreach.

Intern

North Davis Elementary School
03.2024 - 06.2024
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Maintained safety and security by overseeing students in recess environments.
  • Mentored and tutored individual students needing additional help.

Education

Bachelor of Science - Human Development

University of California, Davis
06-2024

Skills

  • Bilingual - English and Vietnamese
  • Strong communication skills
  • Empathetic and patient
  • Active listener
  • Adaptable and flexible
  • Quick learner
  • Receptive to feedback
  • Reliable and punctual
  • Team player
  • Positive attitude
  • Cash Handling and sales
  • Energetic and motivated
  • Microsoft Office (Word, Excel, Outlook)

Languages

English
Native or Bilingual
Vietnamese
Full Professional

Timeline

Customer Service

Duc Vien Buddhist Temple
01.2025 - 06.2025

Receptionist

Santa Clara Valley Medical Center Hospital & Clinics
10.2024 - Current

Intern

North Davis Elementary School
03.2024 - 06.2024

Volunteer - Patient Support

Santa Clara Valley Medical Center & El Camino Health
08.2023 - Current

Bachelor of Science - Human Development

University of California, Davis

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Tammy Phan