Sophia Hoang
Toronto
Summary
Dependable and organized individual with strong time management and multitasking abilities. Experienced in customer service and skilled at prioritizing workloads effectively. Known for adaptability, teamwork, and an ability to build strong relationships with individuals of all ages.
Overview
1
1
year of professional experience
Work History
Receptionist
PP Beauty and Academy
06.2024 - 09.2024
- Provided exceptional customer service by greeting clients, handling inquiries, and resolving concerns.
- Scheduled appointments, managed records, and maintained smooth daily operations.
Facilitated clear communication between clients and staff to
ensure a seamless experience. - Facilitated clear communication between clients and staff to ensure a seamless experience.
Mascot - Volunteer
Neighbourlink North York
12.2024 - 12.2024
- Interacted with attendees to create a fun and festive atmosphere.
- Encouraged children and families to purchase hot cocoa, resulting in increased sales.
- Supported event activities and helped draw crowds to key areas.
Cashier - Volunteer
Neighbourlink North York
09.2024 - 09.2024
- Delivered excellent customer service by processing transactions and addressing customer inquiries.
- Managed cash registers and ensured accurate payments every time.
- Assisted with inventory management and upheld a clean, organized work environment.
Education
Earl Haig Secondary School - Class of 2027
Toronto, ONSkills
- Bilingual Communication (English and Vietnamese)
- Positive Enthusiasm - Actively brings energy and enthusiasm to tasks, uplifting team spirit
- Interpersonal Skills - Always builds strong relationships with customers and fellow employees
- Sales Expertise - Skilled at identifying customer needs and closing sales, ensuring satisfaction and repeat business
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Mascot - Volunteer
Neighbourlink North York
12.2024 - 12.2024
Cashier - Volunteer
Neighbourlink North York
09.2024 - 09.2024
Receptionist
PP Beauty and Academy
06.2024 - 09.2024
Earl Haig Secondary School - Class of 2027
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