TAMMY LUCHANSKY
Lethbridge,AB
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Customer Service
Home Hardware
Lethbridge, AB
03.2016 - Current
- Greet customers at counter and provide excellent customer service.
- Provided sales and customer service assistance to walk-in traffic
- Resolved customer complaints quickly and professionally to provide quality customer service.
- Maintained standards of quality, timeliness, productivity and customer service.
Customer Service Representative
Pearle Vision
901 3 Ave. South Lethbridge
06.2013 - 03.2016
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
GED -
Lethbridge Community College
Lethbridge, AB09.2002
Skills
- Interpersonal Skills
- Ability to utilize a POS system
- Problem Solving
- Up-selling Abilities
- Multitasking Abilities
- Adept at closing tills at the end of day
Languages
English
Full Professional
References
References available upon request.
Timeline
Customer Service
Home Hardware
03.2016 - Current
Customer Service Representative
Pearle Vision
06.2013 - 03.2016
GED -
Lethbridge Community College