Tammy Kollman
Coquitlam,CA
Summary
Upbeat, customer-focused Sales/Warehouse Associate with 26 years of experience in a high-volume retail establishment. Friendly and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Sales/Customer Service
ToysRUs
11.1997 - 01.2024
- Provided excellent customer service by engaging in friendly conversations with patrons.
- Trained and motivated team members to strengthen customer service strategies and boost satisfaction levels.
- Unboxed new merchandise and restocked shelves in appealing and organized matter resulting in double clothing sales
- Recommended merchandise to customers based on needs and preferences ensuring loyalty with return visits
- Ticketed, arranged and priced merchandise to promote sales increasing add on purchases
- Placed special orders or called other stores to find desired items going the extra mile to create satisfied customers
- Kept work areas clean, neat and organized for optimal productivity and worker safety
- Assembled furniture and displayed in an appealing and organized arrangement to promote items.
Education
Northwestern Secondary School High School Diploma
Stratford, ONSkills
- Positive and up-beat
- Exceptional customer service
- Creative and organized merchandising
- Building client relationships
- Self-motivated while following instruction
- Maintain clean and safe store and warehouse
- Product knowledge with demonstration
- Accurate pricing and signage
- Strong Work Ethic
Certification
- Occupational Health and Safety Certificate
- Serving it Right Certificate
- Safecheck Advanced Food Safety Certificate
- Certified Forklift Operate
Volunteer City of Coquitlam
Creative Baker's children 3-6 and 6-9
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