Ashti Awla
Coquitlam,BC
Summary
A proficient and meticulous data entry specialist, boasting a commendable four-year track record of 99% accuracy in processing substantial data quantities into databases. Demonstrated expertise in crafting and executing innovative data entry protocols, achieving a notable 20% decline in discrepancies and enhanced productivity by 15%. An adept collaborator, recognized for exceptional people skills, a kind demeanor and a tenacious personality.
Overview
4
4
years of professional experience
Work History
Customer Service-General helper /Production Department
The Flag Shoppe
03.2023 - 08.2023
- Built relationships with customers to encourage repeat business.
- Demonstrated excellent communication skills, both verbal and written.
- Maintained knowledge of safety practices for removing hazards from working sites.
- Enabled seamless transitions between shifts through thorough documentation of completed tasks and any pertinent updates requiring the attention of incoming personnel.
- Developed strong communication and organizational skills through working on group projects.
Cashier/Customer service
Kamo Bakery
08.2022 - 03.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register to record transactions accurately and efficiently.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Admin/ Data Entry Clerk
Lalav Real Estate Group
03.2019 - 07.2022
- Transcribed, Entered, Verified, organized, and cross-checked data across financial and project documents including invoices, purchase orders, supplier documents.
- Handled paper to electronic as well as system-system data transfer projects.
- Implemented an efficient filing process resulting in highly efficient data/document retrieval.
- Executed data entry tasks with high degree of compliance, accuracy, and speed.
- Handled numerous data entry projects with critical timelines and deadlines effectively.
Education
Bachelor of Science in Information Technology - Information Technology
Lebanese French University
Erbil, Kurdistan07.2018
Skills
- Excellent typing skills with 60WPM
- Front Office Billing & Customer Service Experience
- Financial, Admin Data Processing Experience
- Proficient in MS Office (Expert at Excel)
- Cultural Awareness
- Active Listening
- Decision-Making
- Friendly, Positive Attitude
Volunteer Experience
IT Trainer, Learning Company, Erbil, Kurdistan, 2018
- Taught IT skills to tp under-represented people. rofessi dedicated to making a positive impact.
Hobbies and Interests
- Continuous learning and improvement
- Travel and history
- Supporting refugees and other underrepresented people in various capacities
- Using my professional skills to help with social change
Languages
English
Full Professional
Arabic
Full Professional
Kurdish Sorani
Native or Bilingual
Timeline
Customer Service-General helper /Production Department
The Flag Shoppe
03.2023 - 08.2023
Cashier/Customer service
Kamo Bakery
08.2022 - 03.2023
Admin/ Data Entry Clerk
Lalav Real Estate Group
03.2019 - 07.2022
Bachelor of Science in Information Technology - Information Technology
Lebanese French University
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