Overview
Work History
Education
Skills
Timeline
Server

tammy almquist

Thunder Bay,ON

Overview

36
36
years of professional experience

Work History

Customer Service Representative

Canadian Tire
06.2020 - Current
  • Providing exceptional customer service and greeting clients in a friendly manner
  • Scheduling appointments and managing records/ filing
  • Performing clerical duties like photocopying, processing transactions and
  • Ensuring proper documentation and maintaining confidentiality
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Responded proactively and positively to rapid change.

Server

Prospector Steakhouse
05.1988 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Broadcasting 2 Year Program - Radio And Television

Confederation College
Thunder Bay, ON

Skills

  • Professional telephone demeanor
  • Paperwork Processing
  • Appointment Scheduling
  • De-Escalation Techniques
  • Strong organizational skills
  • Multi-tasking even under pressure

Timeline

Customer Service Representative

Canadian Tire
06.2020 - Current

Server

Prospector Steakhouse
05.1988 - Current

Broadcasting 2 Year Program - Radio And Television

Confederation College
tammy almquist