tammy almquist
Thunder Bay,ON
Overview
36
36
years of professional experience
Work History
Customer Service Representative
Canadian Tire
Thunder Bay, ON
06.2020 - Current
- Providing exceptional customer service and greeting clients in a friendly manner
- Scheduling appointments and managing records/ filing
- Performing clerical duties like photocopying, processing transactions and
- Ensuring proper documentation and maintaining confidentiality
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded proactively and positively to rapid change.
Server
Prospector Steakhouse
Thunder Bay, ON
05.1988 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Broadcasting 2 Year Program - Radio And Television
Confederation College
Thunder Bay, ONSkills
- Professional telephone demeanor
- Paperwork Processing
- Appointment Scheduling
- De-Escalation Techniques
- Strong organizational skills
- Multi-tasking even under pressure
Timeline
Customer Service Representative
Canadian Tire
06.2020 - Current
Server
Prospector Steakhouse
05.1988 - Current
Broadcasting 2 Year Program - Radio And Television
Confederation College