Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nekoma Alleyne

Dental Assistance
Toronto,ON

Summary

Dedicated and proactive Dental Assistant Level 2 graduate with a comprehensive understanding of dental procedures and patient care. Demonstrates excellent communication and organizational skills, with a strong commitment to delivering high-quality service and ensuring patient satisfaction in a clinical setting

Overview

3
3
years of professional experience

Work History

Dental Assistant

PL Dental
Toronto, Ontario
07.2024 - 08.2024
  • Dental X-rays, Communication with patients and Staff, Assemble instruments, Sterilization of Instruments, Ability to anticipate Dentist needs, Assisting the Dentist with Extractions, Crowns and Fillings
  • Sterilized rooms and prepped equipment and instruments for 3 procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Customer Services and Front of House Supervisor

Hospitality Industry
Bridgetown, Barbados
1 2010 - 1 2023
  • Managed event operations, ensuring seamless execution and high standards of service
  • Supervised and trained staff, handled rostering, payroll, and operational tasks
  • Maintained inventory and managed customer interactions to enhance service delivery.
  • Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.
  • Planned events from concept to completion by responding to event inquiries, establishing budgets, and designing customized menus.

Collection Customer Service Representative

CVC Collection Services Ltd
Toronto, Ontario
01.2022 - 01.2023
  • Provided exceptional customer support via phone, live chat, and email
  • Diagnosed and resolved software issues, collaborating with product teams for solutions
  • Identified opportunities to improve customer experience and platform utilization.
  • Proficiently managed a high-volume workload of inbound calls from customers seeking assistance with their past-due balances.
  • Educated customers on their financial obligations, offering guidance on budgeting and repayment options tailored to their individual circumstances.
  • Collaborated with the billing department to resolve discrepancies in account balances and ensure accurate invoicing for customers.

Education

Medix College
520 Ellesmere Road
02.2024 - 03.2024

Valid First Aid and CPR Certificate -

Medix Collage
520 Ellesmere Road
05.2024 - 06.2024

Certificate in Mindsetting -

Medix Collage
520 Ellesmere Road
05.2024 - 06.2024

Ipac Certification -

Medix Collage
520 Ellesmere Road
05.2024 - 06.2024

Skills

Dental Assisting Level I/II Graduate

Medix College, Toronto, ON, 08/2024

Hands-on experience in a fast-paced dental office, performing chairside assisting, sterilization, and preparation of clinical areas

Skilled in tasks including the sterilization of instruments, preparation of restorative materials, mechanical polishing of teeth, application of pit and fissure sealants, topical anesthetics, and desensitizing agents

Experienced in exposing, processing, and mounting radiographs in compliance with HARP standards

Competent in dental management software (eg, ABELDent), Microsoft Office Suite, and general office software

Certifications

Valid First Aid and CPR Certificate (Completed 12/2023)

Equipment Sterilization

Patient Services

Patient Counseling

Clinical Support

Procedure Support

Dental Radiography

X-Ray Processing

First Aid Training

Oral Surgery Assistance

Dental impressions

Dental terminology knowledge

Treatment room setup

Dental staff support

Oral hygiene education

Treatment Room Breakdown

Dental Assistant

Excellent Communication

Self Motivation

Languages

English
Full Professional

Timeline

Dental Assistant

PL Dental
07.2024 - 08.2024

Valid First Aid and CPR Certificate -

Medix Collage
05.2024 - 06.2024

Certificate in Mindsetting -

Medix Collage
05.2024 - 06.2024

Ipac Certification -

Medix Collage
05.2024 - 06.2024

Medix College
02.2024 - 03.2024

Collection Customer Service Representative

CVC Collection Services Ltd
01.2022 - 01.2023

Customer Services and Front of House Supervisor

Hospitality Industry
1 2010 - 1 2023

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