Jennifer Whalen
Bell Island,NL
Summary
Dynamic Level II Registered Dental Assistant with 4 years experience at Kelligrews Dental Clinic, excelling in patient care and digital radiography. Recognized for maintaining a sterile environment and enhancing patient comfort, while proficiently managing administrative tasks. A dedicated team player with strong organizational skills, committed to delivering exceptional dental care.
Overview
2026
2026
years of professional experience
Work History
Level II Registered Dental Assistant
Kelligrews Dental Clinic
Conception Bay South, NL
04.2021 - Current
- Established clean, sterile and welcoming environment for patients.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Sending predeterminations
- Ensured compliance with infection control policies and procedures.
- Took preliminary impressions/pouring models
- Took digital X-rays of teeth using radiographic equipment.
- Assisted dentist during procedures
- Documented patient records during procedures and added notes taken to treatment chart.
- Entered insurance payments from insurance companies
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Maintained a neat, clean and organized environment throughout the office.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Explained dental services and payment plans to help patients make informed decisions.
- Prepared bills and completed insurance forms using system software.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Laid out dental instruments and equipment before procedures.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Level II Work Term
Regatta Dental
St. John's, Newfoundland And Labrador
- Assisted chairside duties (oral evacuation, preparing tray set ups for procedures)
- Assisted Patients and ensured their care and comfort
- Preformed dental radiographs
- Prepared dental impressions
- Proficient in sterilization techniques
Level 1 Work Term
Wedgewood Dental Clinic
St. John's, NL
- Assisted in chairside duties (oral evacuation, preparing tray set ups for procedures)
- Assisted patient and ensured their care and comfort
- Aided in reception duties, such as reorganized filing system, filed and prepared charts)
- Proficient in sterilization techniques
Assistant Manager
Booster Juice
St. John's, NL
- Held key holder responsibility (opening and closing store)
- Trained new employees
- Interacted with customers and maintained cleanliness of store
- Completed cash duties and completed daily inventory checks
Education
Diploma - Level II Dental Assisting
Keyin College
St. John's, NL12-2015
High School Diploma -
St. Michael’s Regional High School
Bell Island, NL06-2009
Skills
- Patient education
- Digital radiography
- Infection control
- Adaptable to difficult situations in a Dental office and work setting
- Diploma in Dental Assisting Level II
- Part of the NDAA and CDA
- Holds a valid license in Newfoundland
- National Board Certificate
- Certified in CPR/AED (expiry 2026)
- Proficient in Maxident
- Strong organizational skills
- Team player also capable of working independently
Timeline
Level II Registered Dental Assistant
Kelligrews Dental Clinic
04.2021 - Current
Level II Work Term
Regatta Dental
Level 1 Work Term
Wedgewood Dental Clinic
Assistant Manager
Booster Juice
Diploma - Level II Dental Assisting
Keyin College
High School Diploma -
St. Michael’s Regional High School