Tamana Jain
Welland,Ontario
Summary
Accomplished Manager at Burger King and skilled Insurance Broker at Cooperator, I excel in team leadership and customer service. Leveraging time management and decision-making abilities, I enhanced customer satisfaction and streamlined claim processes, significantly improving operational efficiency and client relations without specifying numerical percentages.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Burger King
Welland
05.2023 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Insurance Broker
Cooperator
Welland
07.2023 - 04.2024
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
Education
Bachelor Of Accounting - Office Administration Executive
Sheridan College
Mississauga, ON12.2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
English
Full Professional
Certification
- Certified Supply Chain Professional (CSCP) - APICS.
Timeline
Insurance Broker
Cooperator
07.2023 - 04.2024
Manager
Burger King
05.2023 - 01.2025
Bachelor Of Accounting - Office Administration Executive
Sheridan College