Tam Pham
North York,Canada
Summary
Well-trained Assistant Restaurant Manager promoting 3 years of expertise in food and beverage industry equipped with great people skills, focused on setting high expectations and raising service standards. Maintaining guest satisfaction and good table turnover rates with exceptional service. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
2
2
years of professional experience
Work History
Assistant Restaurant Manager
Gyu-Kaku Restaurant
09.2023
- Overseeing the restaurant operation, manage the host stand, telephone, tables, cleaning over a large account
- Deliver the professional greeting of clients and visitors to the highest standards
- Manage all paperwork and cash duties
- Manage front and back of house ordering, develop good relationship with the vendors.
Assistant Restaurant Manager
Little Coxwell Restaurant
07.2021 - 09.2023
- Followed all safety, sanitization, and food handling guidelines
- Exhibit thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
- Ensure proper food quality and presentation at all times
- Manage scheduling of staff
- Create exceptional guest experiences through attentive service and friendly demeanor
- Coordinated table assignments and arranged tables for groups
- Managed customer expectations, communicating realistic food preparation times and opinions on menu items.
Education
College Diploma - Restaurant management
George Brown College
04.2022
Skills
- Labor cost control
- Customer service
- Station cleaning
- Employee training
- Knowledge of math and marketing
- Payment processing
- Order management
- Work well in teamwork
- Multitasking
- Inventory Control
- Interpersonal and written communication
Languages
English
Full Professional
Timeline
Assistant Restaurant Manager
Gyu-Kaku Restaurant
09.2023
Assistant Restaurant Manager
Little Coxwell Restaurant
07.2021 - 09.2023
College Diploma - Restaurant management
George Brown College
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