Talia Mazzei, RPN
Welland,ON
Summary
As a Registered Practical Nurse, I have excelled in delivering exceptional service across various settings, including healthcare, customer service, and volunteering roles. Known for building strong relationships and exceeding expectations, I am dedicated to excellence and continuous growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Practical Nurse
Oncology- St.Catharines General Hospital
07.2024 - Current
- Maintained accurate documentation of patient information, treatments administered, and observations made during shifts.
- Enhanced patient satisfaction with compassionate, attentive care and effective communication.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Monitored vital signs and assessed patients regularly, identifying changes in condition and initiating appropriate interventions.
- Administering medications according to physician orders and facility protocols.
Snack Bar Attendant
Pelham Hills Golf Club
06.2022 - 08.2024
- Improved customer satisfaction by consistently delivering exceptional service through prompt food and beverage service.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Personal Support Worker
The Grand Canal Retirement Residence
01.2022 - 10.2022
- Provided compassionate care to clients, ensuring their comfort and well-being through assistance with bathing, grooming, and dressing.
- Built strong relationships with clients, offering emotional support and companionship to enhance their quality of life.
- Administered COVID-19 tests to visitors and staff, following established protocols to uphold safety in the home.
Sales Associate
Canadian Shoe Outlet
01.2019 - 08.2021
- Oversaw store opening and closing, including cash management and security measures.
- Processed transactions promptly, managing refunds and exchanges to uphold customer satisfaction.
- Elevated customer satisfaction by offering proactive assistance and resolving concerns.
- Arranged and displayed products in visually appealing and well-organized setups to maximize sales.
Education
Diploma - Practical Nursing
Niagara College
Welland, ON02.2024
Certificate - Personal Support Worker
Niagara College
Welland, ON06.2022
Certificate - Phlebotomy Technician
Mohawk College of Applied Arts And Technology
Hamilton, ON05.2022
High School Diploma -
Notre Dame College School
Welland, ON06.2019
Skills
- Active Listening
- Collaboration
- Time Management
- Independence
- Attention to Detail
- Adaptability and Flexibility
Volunteer Experience
St. Catharines General Hospital, Women's and Babies' Unit, 01/2024 - 03/2024
- Completed 320 hours of hands-on experience under the supervision of a registered practical nurse.
- Monitor vital signs for mothers and babies, prioritizing patient health and well-being.
- Proficient in medication administration, following established protocols to ensure precise dosages for patient safety.
Welland General Hospital, Extended Care Unit, 08/2021 - 10/2021
- Completed 230 hours of attentive personal care to patients.
- Delivered compassionate personal care, including grooming, dressing, and feeding.
St. Kevin's Food Bank, 12/2018 - 05/2019
- Distributed food to the less fortunate, demonstrating compassion and commitment to supporting vulnerable individuals in the community.
- Assisted with clean-up and day-to-day operations, contributing to the smooth functioning of daily activities and maintaining a clean and organized environment.
Certification
Registered Practical Nursing License, 03/2024
- College of Nurses of Ontario
Virtual Link, 06/2023
- Health Care Provider CPR C & AED Training
Food Safety Market, 07/2021
- Managing Food Safety
St. John's Ambulance, 06/2021
- Standard First Aid
Alcohol and Gaming Commission of Ontario, 01/2021
- Smart Serve
Timeline
Registered Practical Nurse
Oncology- St.Catharines General Hospital
07.2024 - Current
Snack Bar Attendant
Pelham Hills Golf Club
06.2022 - 08.2024
Personal Support Worker
The Grand Canal Retirement Residence
01.2022 - 10.2022
Sales Associate
Canadian Shoe Outlet
01.2019 - 08.2021
Diploma - Practical Nursing
Niagara College
Certificate - Personal Support Worker
Niagara College
Certificate - Phlebotomy Technician
Mohawk College of Applied Arts And Technology
High School Diploma -
Notre Dame College School
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