Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Talia Mazzei, RPN

Welland,ON

Summary

As a Registered Practical Nurse, I have excelled in delivering exceptional service across various settings, including healthcare, customer service, and volunteering roles. Known for building strong relationships and exceeding expectations, I am dedicated to excellence and continuous growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Practical Nurse

Oncology- St.Catharines General Hospital
07.2024 - Current
  • Maintained accurate documentation of patient information, treatments administered, and observations made during shifts.
  • Enhanced patient satisfaction with compassionate, attentive care and effective communication.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Monitored vital signs and assessed patients regularly, identifying changes in condition and initiating appropriate interventions.
  • Administering medications according to physician orders and facility protocols.

Snack Bar Attendant

Pelham Hills Golf Club
06.2022 - 08.2024
  • Improved customer satisfaction by consistently delivering exceptional service through prompt food and beverage service.
  • Maintained clean, organized workspace according to operational standards.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.

Personal Support Worker

The Grand Canal Retirement Residence
01.2022 - 10.2022
  • Provided compassionate care to clients, ensuring their comfort and well-being through assistance with bathing, grooming, and dressing.
  • Built strong relationships with clients, offering emotional support and companionship to enhance their quality of life.
  • Administered COVID-19 tests to visitors and staff, following established protocols to uphold safety in the home.

Sales Associate

Canadian Shoe Outlet
01.2019 - 08.2021
  • Oversaw store opening and closing, including cash management and security measures.
  • Processed transactions promptly, managing refunds and exchanges to uphold customer satisfaction.
  • Elevated customer satisfaction by offering proactive assistance and resolving concerns.
  • Arranged and displayed products in visually appealing and well-organized setups to maximize sales.

Education

Diploma - Practical Nursing

Niagara College
Welland, ON
02.2024

Certificate - Personal Support Worker

Niagara College
Welland, ON
06.2022

Certificate - Phlebotomy Technician

Mohawk College of Applied Arts And Technology
Hamilton, ON
05.2022

High School Diploma -

Notre Dame College School
Welland, ON
06.2019

Skills

  • Active Listening
  • Collaboration
  • Time Management
  • Independence
  • Attention to Detail
  • Adaptability and Flexibility

Volunteer Experience

St. Catharines General Hospital, Women's and Babies' Unit, 01/2024 - 03/2024

  • Completed 320 hours of hands-on experience under the supervision of a registered practical nurse.
  • Monitor vital signs for mothers and babies, prioritizing patient health and well-being.
  • Proficient in medication administration, following established protocols to ensure precise dosages for patient safety.

Welland General Hospital, Extended Care Unit, 08/2021 - 10/2021

  • Completed 230 hours of attentive personal care to patients.
  • Delivered compassionate personal care, including grooming, dressing, and feeding.

St. Kevin's Food Bank, 12/2018 - 05/2019

  • Distributed food to the less fortunate, demonstrating compassion and commitment to supporting vulnerable individuals in the community.
  • Assisted with clean-up and day-to-day operations, contributing to the smooth functioning of daily activities and maintaining a clean and organized environment.

Certification

Registered Practical Nursing License, 03/2024

  • College of Nurses of Ontario

Virtual Link, 06/2023

  • Health Care Provider CPR C & AED Training

Food Safety Market, 07/2021

  • Managing Food Safety

St. John's Ambulance, 06/2021

  • Standard First Aid

Alcohol and Gaming Commission of Ontario, 01/2021

  • Smart Serve

Timeline

Registered Practical Nurse

Oncology- St.Catharines General Hospital
07.2024 - Current

Snack Bar Attendant

Pelham Hills Golf Club
06.2022 - 08.2024

Personal Support Worker

The Grand Canal Retirement Residence
01.2022 - 10.2022

Sales Associate

Canadian Shoe Outlet
01.2019 - 08.2021

Diploma - Practical Nursing

Niagara College

Certificate - Personal Support Worker

Niagara College

Certificate - Phlebotomy Technician

Mohawk College of Applied Arts And Technology

High School Diploma -

Notre Dame College School
Talia Mazzei, RPN