TAKU OGAWA
Vancouver,BC
Summary
Skilled Tour Guide/Driver with a proven track record at Tour Land Travel LTD, enhancing visitor satisfaction through exceptional communication and tailored presentations. Expert in local history and presentation skills, I significantly improved tour quality by innovating and adapting to diverse needs. My commitment to safety and punctuality, backed by a Class 4 with Air Brake certification, ensures a memorable and secure experience for all.
Overview
19
19
years of professional experience
Work History
Tour Guide/Driver
Tour Land Travel LTD
03.2024 - Current
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
TOUR Guide/Driver
TourLand Travel LTD
03.2006 - Current
Shuttle Driver
Universal Coach Line
10.2021 - 01.2024
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
Education
Bachelor of Laws - Company Law
Kyoto Sangyo University
Kyoto Japan03-1988
Skills
- Presentation skills
- Local history
- Exceptional communication
- Class4 with Air Brake
Languages
Japanese
Native or Bilingual
English
Professional Working
Timeline
Tour Guide/Driver
Tour Land Travel LTD
03.2024 - Current
Shuttle Driver
Universal Coach Line
10.2021 - 01.2024
TOUR Guide/Driver
TourLand Travel LTD
03.2006 - Current
Bachelor of Laws - Company Law
Kyoto Sangyo University
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