Summary
Overview
Work History
Education
Skills
Timeline
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Taksh Sheth

Mississauga,ON

Summary

A self-motivated, capable, and hard-working international student who is willing to be independent with the acknowledging technical and non-technical skills specially to obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.

Overview

1
1
year of professional experience

Work History

Customer Service representative

Concentrix India private ltd.
02.2023 - 08.2023
  • Working for SBI Credit card department
  • Respond effectively to customer inquiries
  • Provide courteous and effective technical assistance
  • Meet departmental metrics for performance and quality
  • Initiate service orders and coordinate with various departments when required

Cashier

D-mart
09.2023 - 01.2024
  • Provides a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register by scanning items, itemizing and totalling customers' purchases
  • Resolves customer issues and answers questions
  • Bags purchases if needed
  • Processes return transactions
  • Also handle stocking of that store

Education

Master of Social Work -

N.S.Patel Arts College
Anand,Gujarat,India
04-2024

Bachelor of Social Work -

N.S.Patel Arts College
Anand,Gujarat,India
04-2021

Skills

  • Excellent communication skills
  • Microsoft Word
  • Microsoft Excel
  • Fast learner
  • Listening to customer needs
  • Building customer relationships
  • Dependable
  • Fluency in English
  • Fluency in Hindi
  • Fluency in Gujarati
  • Microsoft PowerPoint
  • Writing speed 40 wpm

Timeline

Cashier

D-mart
09.2023 - 01.2024

Customer Service representative

Concentrix India private ltd.
02.2023 - 08.2023

Master of Social Work -

N.S.Patel Arts College

Bachelor of Social Work -

N.S.Patel Arts College

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Taksh Sheth