Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Taisia Makarchuk

Edmonton,AB

Summary

Proven track record of enhancing customer experiences and streamlining operations, demonstrated during roles at Earls and Crumbl Cookies. Specializes in effective multitasking and guest engagement, ensuring high-quality service and operational efficiency. Excels in teamwork and maintaining cleanliness, significantly contributing to workplace harmony and customer satisfaction. As well Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess

Earls
05.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's during shifts to maintain welcoming appearance.

Baker

Crumbl Cookies
03.2023 - 08.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.

Education

High School Diploma -

Louis St. Laurent
Edmonton, AB
06.2025

Skills

Customer Service

Effective Multitasking

Patience and Empathy

Phone Etiquette

Cleaning and sanitation

Interactive communication skills

Greeting guests

Guest Engagement

Table Bussing

Special requests handling

Restroom Servicing

Flexible and Adaptable

Reliable and Trustworthy

Teamwork and Collaboration

Time Management

Multitasking Abilities

Organizational Skills

Languages

English
Native or Bilingual

Certification

First Aid certificate

OpenTable certificate

Timeline

Hostess

Earls
05.2024 - Current

Baker

Crumbl Cookies
03.2023 - 08.2024

High School Diploma -

Louis St. Laurent

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Taisia Makarchuk