Jaylen McCorquodale
Tillsonburg
Summary
Dynamic and results-driven professional with a proven track record at Kelseys Original Roadhouse, excelling in customer service and effective multitasking. Recognized for enhancing guest satisfaction through exceptional communication and attention to detail, while optimizing seating arrangements to improve table turnover. A reliable team player committed to delivering memorable dining experiences.
Overview
1
1
year of professional experience
Work History
Hostess
Kelseys Original Roadhouse
Tillsonburg, ON
04.2025 - Current
- Greeted guests warmly and ensured smooth seating arrangements.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with waitstaff to communicate special requests and dietary restrictions.
- Assisted in training new hosts on company protocols and customer service standards.
- Maintained cleanliness and organization of front-of-house areas for optimal guest experience.
- Handled guest inquiries and resolved concerns promptly to enhance satisfaction levels.
- Supported promotional events by coordinating seating plans and special arrangements.
- Monitored dining area for guest needs, ensuring timely service and attention to detail.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Glendale Highschool
Tillsonburg, ON07.2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Detail-oriented
- Interactive communication skills
- Greeting guests
- Exceptional communication
- Guest engagement
- Cleanliness maintenance
- Payment processing
- Hospitality service expertise
- Safe food handling
- Food running
- Seating arrangements
- Service prioritization
- Guest seating
- Menu memorization
- Table assignment
- Beverage preparation
- Item promotion
- Front-of-house display creation
- Group reservations management
- Ordering procedures
- Restroom servicing
- Menu presentation
- Food safety
- Table setting
- Takeout order processing
- Calm demeanor
- Dining customer service
- Multitasking
- Warm and friendly
- Attention to detail
- Flexible and adaptable
- Team player
- Reliable and trustworthy
- Active listening and communication
- Teamwork and collaboration
- Problem-solving
- Guest greeting and seating
- Customer-oriented
- Organizational skills
Languages
English
Full Professional
Timeline
Hostess
Kelseys Original Roadhouse
04.2025 - Current
High School Diploma -
Glendale Highschool