Warehouse Distribution Manager
Coca-Cola Beverages Africa.
04.2021 - 06.2023
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Increased client retention by providing superior customer service.
- Developed and managed operating budget, meeting department goals.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Negotiated contracts with suppliers and customers to provide best cost and delivery terms.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
- Achievements
- Realized 30% improvement in customer satisfaction in a span of 5 months