Taha AL-Dafaie
Hamilton
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
7
7
years of professional experience
Work History
Manager
Right Wingers
01.2018 - 01.2025
- Managed approximately 50-100 incoming calls per day from customers
- Motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained a professional, organized, and safe environment for employees and patrons
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Onboarded new employees with training and new hire documentation.
Automotive Assistant
Best Deal Auto
06.2021 - 06.2024
- Transported vehicles to mechanics for necessary repairs and maintenance, ensuring all cars were in optimal condition.
- Took vehicles for interior and exterior cleaning, maintaining a high standard of presentation.
- Managed vehicle documentation, ensuring all paperwork was up to date and accurate.
- Conducted routine inspections of vehicles to identify potential issues and arranged necessary service.
Volunteer
YMCA club for youth
01.2019 - 09.2020
- Organized and led a team of volunteers for a 10K charity run, successfully raising funds for the church
- Collaborated within a youth club environment, providing educational support and assistance with homework for members
- Demonstrated leadership as an events coordinator, efficiently managing seating arrangements and distributing name tags for attendees
Education
Ontario College Diploma - Policing Program
Mohawk College
Hamilton, ON09-2026
GM2 License - Advanced Riding Techniques
Learning Curve
Hamilton, ON01.2024
Skills
- Multilingual
- Communication Skills
- Customer Service
- Teamwork
- Leadership
- Problem-solving
- Time Management
- Attention to Detail
- Adaptability
- Technical Skills
- Organizational Skills
- Creativity
- Patient and empathetic
Coursework
M2 license, learning curve, 01/01/24, Advanced Riding Techniques, Cornering and Turning: Mastered precise leaning techniques for safe and smooth turns., Braking Proficiency: Developed effective braking skills for quick and controlled stops., Maneuvering Expertise: Navigated traffic and tight spaces with confidence and precision., Adaptability to Conditions: Adjusted riding technique for various road surfaces and environments., Emergency Response: Reacted swiftly to hazards with skilled evasive maneuvers.
Languages
English
Full Professional
Arabic
Native or Bilingual
Hindi
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Automotive Assistant
Best Deal Auto
06.2021 - 06.2024
Volunteer
YMCA club for youth
01.2019 - 09.2020
Manager
Right Wingers
01.2018 - 01.2025
Ontario College Diploma - Policing Program
Mohawk College
GM2 License - Advanced Riding Techniques
Learning Curve
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