Taha Abbasi
Brampton,ON
Summary
Dedicated and detail-oriented security and retail professional with experience in safety procedures, customer service, and problem-solving. Proven ability to maintain secure environments through proactive surveillance, policy enforcement, and emergency response. Strong communication and teamwork skills, with a commitment to upholding high safety standards. Certified in security operations and emergency first aid. Seeking to leverage expertise in security and customer service to contribute effectively to an organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Park Attendant Supervisor
City of Brampton
03.2024 - 02.2025
- Facilitated smooth operations by assisting in administrative tasks such as filing, data entry, and report generation.
- Communicated with and assisted 100+ customers a day
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
On-Site Security
Skanna Security & Investigations Inc.
05.2023 - 02.2024
- Monitored entry points and supervised guest activities to maintain order and security at events
- Communicated with staff and security teams to coordinate safety measures and emergency responses
- Reduced response times for critical incidents through effective coordination with on-site security personnel.
- Improved overall safety by conducting thorough evaluations of on-site security procedures.
Loss Prevention and Sales Associate
Walmart
04.2022 - 09.2022
- Conducted surveillance using CCTV and floor patrols to prevent theft and fraud
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Reduced inventory shrinkage by implementing effective loss prevention strategies and protocols.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Police Foundations Diploma - Police Foundations
Sheridan College
Brampton, ON03.2025
Skills
- Security Monitoring & Surveillance
- Emergency Response & Crisis Management
- Conflict Resolution & De-escalation
- Customer Service & Communication
- Attention to Detail & Policy Compliance
- Report Writing & Documentation
- Teamwork & Coordination
- Risk Assessment & Prevention
Certification
- Ontario Security Guard License, 2026
- Emergency First Aid, CPR/AED Level C, Heaven Can Wait
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
French
Professional Working
Timeline
Park Attendant Supervisor
City of Brampton
03.2024 - 02.2025
On-Site Security
Skanna Security & Investigations Inc.
05.2023 - 02.2024
Loss Prevention and Sales Associate
Walmart
04.2022 - 09.2022
Police Foundations Diploma - Police Foundations
Sheridan College
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