Tadiwa Shantel Swatch

Co-op Student

Kamloops,BC

Summary

Dynamic leader and adept multitasker with proven customer service and sales achievements at Nice Fashions. Excelled in team collaboration and organizational skills, consistently meeting sales targets. Demonstrated flexibility and leadership in high-pressure environments, fostering continuous improvement and innovation at Romeos Kitchen and Spirits.

Overview

years of professional experience

Language

Work History

Lead Banquet Server

Romeos Kitchen and Spirits

05.2023 - Current

Trained new staff members on proper serving techniques, company policies, and customer service standards.
Ensured compliance with local liquor laws by monitoring alcohol consumption levels at events.
Promoted a culture of continuous improvement within the team by sharing best practices and suggesting new ideas for better banquet service operations.
Collaborated with the culinary team to create customized menu options for clients based on their preferences and dietary restrictions.
Demonstrated flexibility in adapting to last-minute changes, including guest count adjustments, menu modifications, or event schedule alterations.

Volunteer

Breakfast With Santa

12.2024 - 12.2024

Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization.
helped raise awareness and money for the sick babies at Royal Inland Hospital.

Sales Associate

Nice Fashions

01.2022 - 12.2022

Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

BBA - Finance

Thompson Rivers University

Kamloops

12-2026

Skills

Reliability and punctuality

Accomplishments

Serving it Right Certificate

First Aid and Whims Certificate

Timeline