Tadiwa Shantel Swatch
Co-op Student
Kamloops,BC
Summary
Dynamic leader and adept multitasker with proven customer service and sales achievements at Nice Fashions. Excelled in team collaboration and organizational skills, consistently meeting sales targets. Demonstrated flexibility and leadership in high-pressure environments, fostering continuous improvement and innovation at Romeos Kitchen and Spirits.
Overview
3
3
years of professional experience
1
1
Language
Work History
Lead Banquet Server
Romeos Kitchen and Spirits
05.2023 - Current
- Trained new staff members on proper serving techniques, company policies, and customer service standards.
- Ensured compliance with local liquor laws by monitoring alcohol consumption levels at events.
- Promoted a culture of continuous improvement within the team by sharing best practices and suggesting new ideas for better banquet service operations.
- Collaborated with the culinary team to create customized menu options for clients based on their preferences and dietary restrictions.
- Demonstrated flexibility in adapting to last-minute changes, including guest count adjustments, menu modifications, or event schedule alterations.
Volunteer
Breakfast With Santa
12.2024 - 12.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization.
- helped raise awareness and money for the sick babies at Royal Inland Hospital.
Sales Associate
Nice Fashions
01.2022 - 12.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
BBA - Finance
Thompson Rivers University
Kamloops12-2026
Skills
Reliability and punctuality
Customer service
Teamwork and collaboration
Time management
Multi-tasking strength
Leadership
organization
Accomplishments
Serving it Right Certificate
First Aid and Whims Certificate
Timeline
Volunteer
Breakfast With Santa
12.2024 - 12.2024
Lead Banquet Server
Romeos Kitchen and Spirits
05.2023 - Current
Sales Associate
Nice Fashions
01.2022 - 12.2022
BBA - Finance
Thompson Rivers University