Anastasiia Surcheva
Victoria,BC
Summary
Dynamic and engaging professional with a proven track record at Serious Coffee, excelling in customer service and beverage preparation. Demonstrated ability to enhance team performance and customer satisfaction through exceptional leadership and a friendly demeanor. Skilled in POS systems and espresso machine operation, consistently contributing to a positive and productive work environment.
Overview
3
3
years of professional experience
Work History
Barista,Barman,Server
Serious Coffee
Sidney, BC
01.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor - Tourism And Hotel Management
National University of Food Technology
Ukraine 01.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Excellent memory
- Safe Food Handling Practices
- POS Systems
- Food Preparation
- Menu Memorization
Languages
English
Full Professional
Timeline
Barista,Barman,Server
Serious Coffee
01.2022 - Current
Bachelor - Tourism And Hotel Management
National University of Food Technology