Jose Antonio Mejia
Winnipeg,Canada
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Recent high school graduate with a strong customer service orientation and a keen interest in a customer-focused career. Fluent in English and Spanish, I bring positivity and a dedicated work ethic to interactions. Proficient in Microsoft Office tools. My goal is to contribute effectively to the intersection of customer satisfaction and technological innovation. Tech-savvy and collaborative with friendly nature and driven approach.
Overview
3
3
years of professional experience
Work History
Crew Member
Mcdonalds
Winnipeg, Manitoba
03.2024 - Current
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Informed customers about daily specials in an engaging manner.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Resolved customer complaints in a professional manner.
- Checked expiration dates on all products before serving them to customers.
- Restocked kitchen supplies including food products and utensils.
- Maintained an organized work area to ensure efficient operations.
Volunteer
Alliance Academy International
Quito, Ecuador
01.2022 - 07.2022
- Mobility Assistance: Helping with the mobility of the elderly, whether at home or outdoors, using assistive devices if necessary.
- Feeding Support: Preparing nutritious and suitable meals according to their dietary needs. Ensuring they are receiving the appropriate amount of food and liquids.
- Managing Medical Appointments: Assisting in scheduling and attending medical appointments, and providing relevant information to healthcare professionals.
- Recreational Activities: Organizing stimulating activities and games that engage the mind and body, such as walks, gentle exercises, board games, and crafts.
Customer Service Representative
Ana Victoria Diaz
Quito, Ecuador
06.2021 - 02.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Bachelor of Commerce - Finance
University Manitoba
06.2027
High School Diploma -
Institut Collégial Vincent Massey Collegiate
06.2023
Skills
- Customer Service
- Fluent in Spanish and English
- Friendly, Positive Attitude
- Good Work Ethic
- Microsoft Office
- Friendly Outgoing
- Adaptability and Dependability
- Relationship Building
- Problem Resolution
- Critical Thinking
- Teamwork and Collaboration
Timeline
Crew Member
Mcdonalds
03.2024 - Current
Volunteer
Alliance Academy International
01.2022 - 07.2022
Customer Service Representative
Ana Victoria Diaz
06.2021 - 02.2022
Bachelor of Commerce - Finance
University Manitoba
High School Diploma -
Institut Collégial Vincent Massey Collegiate
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