Sylvie Umurungi
Gatineau,QC
Summary
Proven track record in enhancing student engagement and fostering a positive learning environment, demonstrated during my tenure at ORGANISATION. Leveraged effective communication and conflict resolution skills to increase student success. Excelled in a customer-facing role at Personal Employer, boosting sales through exceptional service. Skilled in collaborative teamwork and student supervision, contributing to a well-rounded educational experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Teacher Helper
ORGANISATION
12.2022 - 05.2023
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Contributed to increased student success by providing one-on-one support for struggling learners.
Cashier
Personal Employer
09.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
University of Ottawa
Ottawa, ON09.2028
Skills
- Time management skills
- Customer Service
- Active Listening
- Team Collaboration
- Creative Thinking
- Basic Mathematics
- Adaptability and Flexibility
- Problem-Solving
Languages
English
Professional Working
Certification
- First Aid Certification
Playing basketball,listening music,swimming, reading books, dancingg
What I do the most is playing basketball, cause I started playing basketball since 2014 until now. I played in National Women basketball team under 18 in 2022 in my country. secondly I like dancing because it help to relax. Even dancing and swimming acts as a sport
Timeline
Teacher Helper
ORGANISATION
12.2022 - 05.2023
Cashier
Personal Employer
09.2022 - 12.2022
High School Diploma -
University of Ottawa
Work Preference
Work Type
Part TimeLocation Preference
HybridImportant To Me
4-day work weekStock Options / Equity / Profit SharingTeam Building / Company RetreatsFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Software
Microsoft word and excel
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