Elina Shafiei

• Responded to student needs and questions promptly.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Promoted positive learning environment by effectively managing classroom behavior and addressing individual needs.
• Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
• Supported classroom maintenance and upkeep, organizing books and materials.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

Assisted with special events and programs.

• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Mentored new volunteers, fostering supportive and inclusive team environment.
• Completed daily domestic tasks in shelters and group homes to assist people in need.

Provided excellent customer service to patrons, ensuring their coffee shop experience was enjoyable and satisfactory

• Served variety of coffee drinks and food items according to customers' orders
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.
• Maintained cleanliness and organization of coffee shop, adhering to all health and safety regulations
• Collaborated effectively with team members to deliver efficient service.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.