SYEDA SELINA AKHTER
Burnaby,British Columbia
Summary
Result-oriented and intelligent professional with economics degree, coming with 07 years of banking experience through communication techniques and creatively increase customer base with well-mannered relationship. Believe in competency with quality leadership in a banking institution. Hoping to secure a position in an organization where my abilities will be maximized.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Crew Member
Four Olives Restaurant, 4510 West 10th Ave
Vancouver , BC
08.2023 - 12.2023
- Assisted customers with questions or complaints in a polite and professional manner.
- Organized backroom storage areas to ensure efficient inventory management.
- Cleaned and maintained store interior, including dusting shelves, mopping floors, and washing windows.
- Restocked items on shelves as needed throughout the day.
- Greeted customers upon arrival and provided them with information about products and services available in the store.
- Provided excellent customer service by attending to their needs promptly and efficiently.
- Served food quickly for positive guest experiences.
- Maintained safe food handling practices to prevent germ spread.
Senior Executive Officer
The Premier Bank Ltd
Dhaka , Bangladesh
01.2018 - 01.2023
- Analysed all important papers (BTB) in compliance with UCPDC & ISBP and notify clients, failing which tell line manager within reasonable time to facilitate work completion.
- Completed money laundering and terrorist financing compliance.
- Delivered FOC papers against export orders as required and issued certificates and confirmation letters to the Custom Authority.
- Input data into import monitoring system, generated monthly liability position (customer-wise), and balanced ABP liabilities.
- Analyzed financial data and prepared comprehensive reports for senior management team.
- Monitored performance of staff members to ensure compliance with company standards.
- Coordinated activities between different departments to achieve objectives efficiently.
- Maintained relationships with external stakeholders such as vendors, suppliers, partners.
- Provided leadership support for projects by setting timelines, delegating tasks and monitoring progress.
- Conducted regular audits to verify accuracy of financial records maintained by the accounting department.
Executive Officer
The Premier Bank Ltd
09.2015 - 01.2018
- Prepared all statements of accounts department (ISS, QOR, etc.) and submitted to Head Office or Bangladesh Bank on time.
- Verified FDR, MIS, DBS deposits and interest withdrawals.
- Branch provisioning and depreciation.
- Under Operations Manager direction, monitored corporate senior accounts, zero balance accounts, and inactive accounts.
Senior Officer
The Premier Bank Ltd
09.2014 - 09.2015
- Opened several accounts according to regulations.
- Issued pay orders, DDs, and other security documents for commission and charges.
- Monitored customer transactions and KYC regularly.
- Delivered and activated debit cards and check requisitions.
Education
MBA -
University Canada West
Vancouver, BC12-2023
Master of Social Sciene - Economics
University of Chittagong
Bangladesh12-2011
Bachelor of Social Science - Economics
University of Chittagong
Bangladesh01.2010
Skills
- Adaptability, responsibility, Organized, Punctuality
- Quick learner through any training or in-person experience
- Effectively offer and provide operational or other support
- Customer Service
- Ability to prepare inventory report for concern supplies
- Experience using database to upload information and documentation
- Spirit of self motivation and team player
Certification
- Food Safety Level 1, British Colombia
- Workshop on Prevention of Money Laundering & Terrorist Financing, LTDC.
- Training on Anti Money Laundering and Combating Financing of Terrorism.
- Training on “Money & Banking Data Reporting” at Bangladesh Bank
- Foundation Training (Int. Trade Payment & Finance Module), LTDC
- Foundation Training (Credit Module), LTDC
- Foundation Training (General Banking Module), LTDC,
- Passed Junior Associate of Institute of Bankers, Bangladesh (JAIBB).
Timeline
General Crew Member
Four Olives Restaurant, 4510 West 10th Ave
08.2023 - 12.2023
Senior Executive Officer
The Premier Bank Ltd
01.2018 - 01.2023
Executive Officer
The Premier Bank Ltd
09.2015 - 01.2018
Senior Officer
The Premier Bank Ltd
09.2014 - 09.2015
MBA -
University Canada West
Master of Social Sciene - Economics
University of Chittagong
Bachelor of Social Science - Economics
University of Chittagong
- Food Safety Level 1, British Colombia
- Workshop on Prevention of Money Laundering & Terrorist Financing, LTDC.
- Training on Anti Money Laundering and Combating Financing of Terrorism.
- Training on “Money & Banking Data Reporting” at Bangladesh Bank
- Foundation Training (Int. Trade Payment & Finance Module), LTDC
- Foundation Training (Credit Module), LTDC
- Foundation Training (General Banking Module), LTDC,
- Passed Junior Associate of Institute of Bankers, Bangladesh (JAIBB).
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