Anix Syed Amit Hossain
Vancouver,Canada
Summary
Hardworking professional with experience in customer service and administrative roles. Strong verbal and non-verbal communication skills, along with creative thinking abilities. Seeking to advance my career within the company as a reliable team player and problem-solver. Known for cultivating positive relationships and exceeding goals.
Overview
9
9
years of professional experience
Work History
Wireless Sales Consultant
Staples
Penticton, Canada
01.2024 - 09.2024
- Greeted customers and provided assistance to help them select the best wireless plans for their needs.
- Provided in-depth product knowledge, including features and benefits of various wireless devices.
- Assisted customers with setting up new phone plans and activating existing ones.
- Generated reports on daily sales activities to monitor performance metrics such as revenue targets.
Dairy Supervisor
Real Canadian Superstore
Penticton, Canada
09.2023 - 01.2024
- Supervised and coordinated the daily activities of dairy production personnel.
- Ensured that all safety procedures were followed and maintained a safe work environment.
- Developed detailed work schedules for staff members and monitored their adherence to these schedules.
- Conducted regular inspections of dairy products to detect any defects or inconsistencies in quality.
Shift Supervisor
Panago Pizza
Vancouver, Canada
03.2022 - 08.2023
- Conducted weekly inventory of supplies, equipment, and food items.
- Assigned tasks to team members based on their strengths and skill sets.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Airport Customer Service Agent
Swissport, Air Transat
Richmond, Canada
02.2023 - 07.2023
- Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
- Assisted with baggage check-in and tagging for customers.
- Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
Sales Customer Service Fundraiser
World Wildlife Foundation
Burnaby, Canada
08.2022 - 01.2023
- Developed and implemented fundraising strategies to meet organizational goals.
- Researched potential sponsors, donors, and grant opportunities.
- Maintained relationships with existing donors by providing updates on progress of projects funded by them.
Night Crew Lead
Mac Donalds
Vancouver, Canada
07.2021 - 01.2022
- Managed the night crew team to ensure all tasks were completed in a timely manner.
- Conducted weekly inventory audits to ensure accuracy of stock levels.
- Ensured compliance with safety regulations in order to maintain a safe working environment.
Assistant Sales and Marketing Manager
Noor Corporation Auto Dealership
Dhaka, Bangladesh
08.2018 - 11.2019
- Developed and implemented marketing strategies for new products.
- Created content for sales presentations and promotional materials.
- Assisted in the creation of pricing plans and discounts for clients.
- Conducted market research to identify potential customers and opportunities.
- Managed relationships with existing customers, providing support as needed.
Sales Supervisor
Gadget & Gear
Dhaka, Bangladesh
03.2016 - 09.2017
- Developed and implemented sales strategies to increase customer base.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Created monthly reports on regional sales performance and presented to upper management.
Education
MBA - Business Administration / Management
University Canada West
Vancouver, BC08.2022
Bachelor of Arts - Business Administration / Management
University of Wales Trinity Saint David
Dhaka, BD08.2018
GED - High School Diploma
Private; Online under Pearson Education
Dhaka, BD01.2015
Skills
- Clear communication
- Interpersonal skills
- Teamwork
- Collaboration
- Microsoft Office
- Problem-solving
- Attention to Detail
- Ability to handle pressure
- Multitasking
Languages
- English, Fluent
- Bengali, Native
- Hindi, Advanced
References
- Joseph Aschenmeier, Staples Penticton, General/Store Manager, (250) 770-2990, joseph.aschenmeier@staples.ca
- Christopher Cheung, Staples, Regional Sales Manager, Telecommunication, (236) 339-4159, christopher.cheung@staples.ca
- Naomy Islam, BMO, CSR, Sales, (604) 754-5243, naomyislam@gmail.com
- Cathy Muzzolini, Staples, District Manager, D20, (236) 777-9512, cathy.muzzolini@staples.ca
References
References available upon request.
Timeline
Wireless Sales Consultant
Staples
01.2024 - 09.2024
Dairy Supervisor
Real Canadian Superstore
09.2023 - 01.2024
Airport Customer Service Agent
Swissport, Air Transat
02.2023 - 07.2023
Sales Customer Service Fundraiser
World Wildlife Foundation
08.2022 - 01.2023
Shift Supervisor
Panago Pizza
03.2022 - 08.2023
Night Crew Lead
Mac Donalds
07.2021 - 01.2022
Assistant Sales and Marketing Manager
Noor Corporation Auto Dealership
08.2018 - 11.2019
Sales Supervisor
Gadget & Gear
03.2016 - 09.2017
MBA - Business Administration / Management
University Canada West
Bachelor of Arts - Business Administration / Management
University of Wales Trinity Saint David
GED - High School Diploma
Private; Online under Pearson Education
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