Jessica Hernandez
Bakersfield
Summary
Accomplished Wireless Sales Pro with extensive experience guiding customers in wireless service and device decisions. Worked within Walmart store to achieve sales optimization. Committed to providing up-to-date information on cutting-edge devices and service policies for outstanding customer satisfaction.
Overview
1
1
year of professional experience
Work History
Wireless Sales Consultant
Premium Retail Services Inc
08.2024 - 03.2025
- Maintained knowledge of current promotions, product launches, and pricing plans
- Answered customer inquiries regarding product features, pricing, and availability
- Educated customers on the benefits of various accessories for their mobile devices
- Maintained knowledge of sales and promotions, return policies and security practices
- Ticketed, arranged and displayed merchandise to promote sales
- Executed company sales system in interactions with guests, following procedures to increase sales numbers and customer satisfaction levels
- Assisted customers with device troubleshooting, offering prompt resolution of technical issues to maintain high levels of customer satisfaction.
- Collaborated with team members to optimize store performance and deliver exceptional customer experiences.
- Streamlined checkout processes by quickly processing transactions while maintaining accuracy in cash handling activities.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Early Childhood Education - Child Development
Bakersfield College
Bakersfield, CASkills
- Reliable
- Goal oriented
- Excellent communication skills
- Time management
Timeline
Wireless Sales Consultant
Premium Retail Services Inc
08.2024 - 03.2025
Early Childhood Education - Child Development
Bakersfield College
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