Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Disclaimer
Timeline
Generic

Syeda Farwa Fatima

Montreal,QC

Summary

  • To obtain a challenging position, pursue growth-oriented career and to accomplish great heights in a well reputed and established organization.
  • Seeking a challenging position in a reputed organization where I can learn new skills and expand my knowledge
  • Self-motivated, innovative, Hardworking nature, Dedication, ability to learn new things and flexible.
  • An organized and motivated employee capable of time management and able to work under all environments.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Amazon Development Center India PVT LTD
Hyderabad
10.2019 - 04.2024
  • Assisting customers with emergency problems or unexpected situations
  • Listen to customers queries and help in the best possible way
  • Resolving customers queries related to their accounts
  • Ensuring customer issues are resolved in a timely manner
  • Developing and maintaining customer relationships
  • Maintaining records of customer interactions
  • Providing overall great customer experience.
  • Greeted customers and identified their needs.
  • Followed up with customers after purchase to ensure satisfaction.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Reviewed account and service histories to identify trends and resolve issues.

Education

DEGREE (2022) -

NAVA CHAITANYA DEGREE COLLEGE

INTERMEIDATE (2018) -

TAPASYA JUNIOR COLLEGE

SSC (2016) -

SOLAR HIGH SCHOOL

Skills

  • Excellent Communication Skills
  • Good understanding and problem-solving skills
  • Adapting sills in every environment
  • Great ability to develop rapport with international clients
  • leadership skills that entail ability to achieve the goals
  • Time management to complete tasks and projects before deadlines
  • Attention to each detail provided to understand the concern and work accordingly
  • Adapting the changes quickly to work in every environment
  • Remote Office Availability

Languages

  • English
  • Urdu
  • Hindi

Personal Information

  • Date of Birth: 11/21/2000
  • Gender: FEMALE

Disclaimer

 I hereby declare that all the information contained in this resume is in accordance with facts or truths to my knowledge. I take full responsibility for the correctness of the said information.

Timeline

Customer Service Associate

Amazon Development Center India PVT LTD
10.2019 - 04.2024

DEGREE (2022) -

NAVA CHAITANYA DEGREE COLLEGE

INTERMEIDATE (2018) -

TAPASYA JUNIOR COLLEGE

SSC (2016) -

SOLAR HIGH SCHOOL
Syeda Farwa Fatima