Syeda-Merina Akther-Khan
Mississauga,ON
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Wealth Operations Officer-Complex Team
TD Waterhouse
02.2023 - Current
- Review and sign off PIC files (Personal & non-personal), ensuring compliance with AML/QI guidelines and legal regulatory standards
- Conduct GPA/POA review for PIC partners
- Provide daily support and guidance to PIC partners for procedural inquiries and escalations
- Coordinate issues between internal teams/departments
- Support high value clients with rush requests
- Run various reports on a regular basis
- Conduct daily team huddles
- Conduct regular QV for new hires
- Provide training
Wealth Management Operations Officer
TD Bank Group
01.2008 - 01.2020
- Reviewed new account applications and ensured documentation met legal and regulatory standards.
- Liaised with Compliance, Legal, Estate, and Tax Departments on legal factors related to investment accounts.
- Supported the PIA team with cornerstone queue and queue maintenance.
- Delivered training sessions and created procedural documents for the department.
New Accounts Officer
TD Waterhouse
01.2005 - 01.2008
- Conducted day-to-day maintenance of accounts for DI, PIA, and FP Line of Business
- Performed QI maintenance
Education
MBA - Management
University of Rajshahi
Rajshahi, BangladeshCertificate - Information Technology
IBM Institute
Dhaka, BangladeshSkills
- Use of TD Wealth Management Systems ( ISM, SEI, EIS, CIF, Ticketing, New Accounts CORE, Impact Tool, WCO, WSR )
- Regulatory Compliance
- Team Leadership
- Training
- Communication (Written and Verbal)
- Problem Solving
Certification
- PDO Licensed-2020
- Canadian Securities Course-2012
- CEI Brand Workshop- 2007
Volunteer Experience
- 2007-2017 JDRF, Dress for Success, Holiday Family, Food Bank, Furniture Bank, Shore Line Clean up, Brand for Canada and Credit Valley Conservation
- 2007 and 2009 - Member of TD Pulse for New Accounts Department
Timeline
Senior Wealth Operations Officer-Complex Team
TD Waterhouse
02.2023 - Current
Wealth Management Operations Officer
TD Bank Group
01.2008 - 01.2020
New Accounts Officer
TD Waterhouse
01.2005 - 01.2008
MBA - Management
University of Rajshahi
Certificate - Information Technology
IBM Institute
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