Sales Associate
• Customer Assistance: Greeted customers and understood their needs and problems to suggest the right phone and accessories that they need.
• Product Knowledge: Gained knowledge of the latest smartphones, their features, plans and accessories to help the customers easily.
• Upselling and Cross-Selling: Offered products and services to improve the experience of the customer.
• Technical Support: Provided assistance to customers in phone setup, troubleshooting and software update.