Syed Khan
Canada
Summary
I am a Senior IT Management Professional with degrees in business and technology and 30+ years of experience. I have Implemented multi-million-dollar initiatives by removing complexity and noise from business and technology through required diagnostics and proper guidance to executives to work collaboratively and focus on the organization’s strategic objectives.
Overview
36
36
years of professional experience
1
1
Certification
Work History
IT Management Consultant
FLATSIX Technologies
01.2020 - Current
- As a consultant partnering with FLATSIX, I specialize in steering digital transformation initiatives from concept to execution for SMBs in Canada
- Our team's commitment to the Canada Digital Adoption Program (CDAP) has enabled Canadian enterprises to embrace digital playbooks, fostering innovation and growth
Founder & Sr. Principal
BizTech Modern Solution
06.2005 - Current
- Company Overview: In March 2019, Questsolve Inc
- Was rebranded as BizTech Modern Solutions with a vision of providing quality consulting services in the areas of Business and Technology Solutions, Strategic Planning and execution, Business Process Engineering and Automation, Business/ Digital Transformation, Portfolio/ Program/ Project Management, and Professional Training and coaching
- Analyzed in-flight initiatives, identified gaps, and implemented required solutions by exceeding clients' expectations
- Successfully built a reputation and repeatedly called in to deliver new high-risk and complex initiatives
- In March 2019, Questsolve Inc
- Was rebranded as BizTech Modern Solutions with a vision of providing quality consulting services in the areas of Business and Technology Solutions, Strategic Planning and execution, Business Process Engineering and Automation, Business/ Digital Transformation, Portfolio/ Program/ Project Management, and Professional Training and coaching
Sr. Project Manager/ Management Consultant
Tech4srv
03.2019 - 10.2019
- Developed and submitted a Business Plan (key components: SWOT analysis, marketing & sales strategy, operational plan, Pro-forma financial statement for 5 years) and got acceptance for the presentation
- Prepared the team for the presentation, which resulted in achieving the objective
Sr. Program Manager
Athabasca University
03.2018 - 10.2018
- Engaged all the stakeholders (from executives to front-line delivery players), performed JAD sessions and solidified the scope with possible risks, issues, and constraints
- Applied RAD approach with the required project management rigour and completed the delivery in 7 months
Sr. Program Manager
University of Alberta
09.2015 - 05.2017
- Developed the framework (governance model, lean and agile project delivery mechanism) and delivered hands-on training to the team leads and their teams
- Concurrently managed 3 projects and 1 program by applying the framework
- The total budget was $20.5 million, and the deliveries were accomplished on time and budget with quality results
Program Manager
ATB Financial
04.2013 - 09.2013
- Identified gaps in the overall program delivery structure and enhanced program PMO's functionality (governance model, communication strategy, delivery tracking mechanism) that resulted in the program delivery being transparent and smooth
- Worked closely with ATB's 8 project managers, defined consolidated ATB's program deliverables, and aligned them with the overall program delivery schedule
Sr. Project Manager
University of Alberta
10.2012 - 01.2013
- Identified gaps through detailed study and analysis of the historical material and effective communication with the project executives and key stakeholders
- Developed and launched the Project Charter with precise information required at that level (Business Need, Business Objectives, Scope with key deliverables, and Success Criteria)
Sr. Project Manager
Alberta Tourism, Parks & Recreation (TPR)
07.2012 - 09.2012
- Developed the framework (governance model, lean, and agile project delivery mechanism) for the PMO and provided hands-on training to the IMTS manager
Sr. Project Manager
University of Alberta
10.2010 - 10.2011
- Performed JAD sessions, developed the required Project Management Framework, and successfully delivered the two pilot terms (Winter 2011 and Spring/Summer 2011)
- Prepared and executed the Project Plan with a detailed scope based on the success of the two pilot terms
Program Manager
Alberta Investment Management Corp. (AIMCo)
03.2011 - 04.2011
- Analyzed the existing projects' objectives and the company's strategic plan, convinced the senior executives of a need for a fully Integrated Enterprise Solution, and got acceptance
- Developed a customized BPM template upon VIIT's request to document the business processes to scope out the plan for the Enterprise Solution
Sr. Project Manager
ATB Financial
09.2010 - 02.2011
- Performed JAD sessions and identified gaps in the current setup
- Executed the delivery with the required project management rigour and accomplished it
Sr. Project Manager
ATB Financial
07.2010 - 09.2010
- Identified the gaps through detailed analysis and study of the current setup
- Worked with ATB's 3PVM group and Core Program Deployment Management team to develop the delivery framework for executing and completing all the required internal and external activities
Sr. Project Manager
University of Alberta
08.2007 - 04.2010
- Performed stakeholder analysis and engaged them by presenting the importance and value of the UWS for improving efficiency and future growth
- Executed the project delivery with a kick-off meeting and successfully completed it in three phases
Sr. Project Manager
University of Alberta
04.2007 - 08.2007
- Performed JAD sessions with all the stakeholders (IT, Registrar, HR, Legal, Policy) and developed the required project management framework
- Designed and launched an operational unit called the Office of IMS (OIMS) to control the operation of the IMS and offer other value-added services
Sr. Project Manager
ATB Financial
04.2006 - 03.2007
- Analyzed and engaged all pertinent stakeholders (Business Units, Legal, Policy, IT, Financial Analyst)
- Compiled the Business Case with all the required components, presented it to the Project Sponsor with the team, and obtained the sign-off
Sr. Project Manager
ATB Financial
09.2005 - 04.2006
- Conducted brainstorming sessions with the program ownership group and key stakeholders, developed the project delivery framework, engaged the selected vendor (Omega Performance), and executed the delivery immediately
- Successfully delivered phases 1 and 2 and executed phase 3 per the defined schedule
Program Controller & Deployment Manager
AGS-CIO Office
05.2004 - 07.2005
- As the program controller, I set up the program governance with the delivery framework, worked closely with the participating project managers, and managed interdependencies to ensure the smooth delivery of the program
- As the Deployment Manager, I developed and managed the deployment and release plans for the URS
IT Consultant
KHAS Enterprises
05.2002 - 12.2002
- Provided solutions to small businesses for IT Setup
Director IS
Gateway Telephone & Gateway Networks
01.2000 - 12.2001
- Developed the IT Strategic Plan aligned with the Business Plan
- Managed a portfolio of $35 million that included operational and project budgets
Project Manager
Moore North America (Business Forms & Systems)
09.1997 - 01.2000
- Successfully managed and delivered a project called Intelligent Distribution System (IDS)
- Developed and successfully implemented Enterprise Data Warehouse for MOORE's Canadian division
Assistant Manager Systems
Saudi Cable Company
10.1994 - 02.1997
- Actively participated in the development and execution of the IT Strategic Plan, which included ERP Implementation and IT Infrastructure and security projects
- Supervised the deliveries of the ERP Implementation and IT Infrastructure & Security projects
ERP Consultant/ Project Manager
SEESI Systems
08.1992 - 10.1994
- Implemented ERP System successfully for multiple clients
Team Lead/ Programmer Analyst
Pakistan Steel
06.1988 - 06.1992
- Delivered solutions for complex business and IT services including Production & Planning, Inventory Control, Payroll and Personnel Systems
Education
Bachelor of Applied Information Systems Technology -
NAIT
01.2004
Diploma in Computer Science -
Petroman Institute of Technology
01.1990
Bachelor of Commerce -
University of Karachi
01.1988
Skills
- ERP
- CRM
- Production Planning
- Manufacturing
- Telecom OSS
- Telecom BSS
- HRMS
- Payroll
- Personnel
- LMS
- E-Commerce
- E-Learning
- Banking
- Consulting
- Government
- Distribution
- Education
- Telecommunications
- Data Processing
- PMBOK
- ADKAR
- BPM
- Waterfall
- Agile
- Lean
- FURPS
- VModel
- JAD
- RAD
- RUP
- XP
- ASAP
- MS-Office 365
- MS-Visio
- MS-Project
- MS-Project Server
- SharePoint
- Google Workspace
- Rational Enterprise Suite
- Clear Case
- Quest
- Req Pro
Educationtrainingdesignationaffiliation
- Bachelor of Applied Information Systems Technology, NAIT, Canada, 2004
- Certified Change Practitioner, Prosci, 2015
- Diploma in Computer Science, Petroman Institute of Technology, Pakistan, 1990
- PMP, PMI, 2012
- Bachelor of Commerce, University of Karachi, Pakistan, 1988
Affiliations
- Member of PMI
- Member of ACMP
Skillssummary
ERP, CRM, Production Planning & Manufacturing, Telecom OSS & BSS, HRMS (Payroll and Personnel), LMS (E-Commerce/ E-Learning), Banking, Consulting, Government, Distribution, Education, Manufacturing, Telecommunications, Data Processing, PMBOK, ADKAR, BPM, Waterfall, Agile, Lean, FURPS+, VModel, JAD, RAD, RUP, XP, ASAP, MS-Office 365, MS-Visio, MS-Project & Server, SharePoint, Google Workspace, Rational Enterprise Suite (Clear Case & Quest, Req. Pro), Oracle, MySQL, MS-SQL Server, SQL, PL/SQL, T-SQL, SQL V-Tools, VB.NET, ASP.NET, HTML, DOM, CSS, JavaScript, PHP, WordPress, Oracle Forms & Reports, X-Base, C
Languages
English
Full Professional
Accomplishments
- Established long-term relationships with clients by identifying their challenges and providing solutions through consultation and collaboration.
- Developed and executed strategic plans by working closely with clients through one-on-one coaching and support.
Certification
PMP, Certified Change Practitioner (Prosci)
Timeline
IT Management Consultant
FLATSIX Technologies
01.2020 - Current
Sr. Project Manager/ Management Consultant
Tech4srv
03.2019 - 10.2019
Sr. Program Manager
Athabasca University
03.2018 - 10.2018
Sr. Program Manager
University of Alberta
09.2015 - 05.2017
Program Manager
ATB Financial
04.2013 - 09.2013
Sr. Project Manager
University of Alberta
10.2012 - 01.2013
Sr. Project Manager
Alberta Tourism, Parks & Recreation (TPR)
07.2012 - 09.2012
Program Manager
Alberta Investment Management Corp. (AIMCo)
03.2011 - 04.2011
Sr. Project Manager
University of Alberta
10.2010 - 10.2011
Sr. Project Manager
ATB Financial
09.2010 - 02.2011
Sr. Project Manager
ATB Financial
07.2010 - 09.2010
Sr. Project Manager
University of Alberta
08.2007 - 04.2010
Sr. Project Manager
University of Alberta
04.2007 - 08.2007
Sr. Project Manager
ATB Financial
04.2006 - 03.2007
Sr. Project Manager
ATB Financial
09.2005 - 04.2006
Founder & Sr. Principal
BizTech Modern Solution
06.2005 - Current
Program Controller & Deployment Manager
AGS-CIO Office
05.2004 - 07.2005
IT Consultant
KHAS Enterprises
05.2002 - 12.2002
Director IS
Gateway Telephone & Gateway Networks
01.2000 - 12.2001
Project Manager
Moore North America (Business Forms & Systems)
09.1997 - 01.2000
Assistant Manager Systems
Saudi Cable Company
10.1994 - 02.1997
ERP Consultant/ Project Manager
SEESI Systems
08.1992 - 10.1994
Team Lead/ Programmer Analyst
Pakistan Steel
06.1988 - 06.1992
Diploma in Computer Science -
Petroman Institute of Technology
Bachelor of Commerce -
University of Karachi
Bachelor of Applied Information Systems Technology -
NAIT
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