Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Social Media Coordinator
Search Engine People
01.2024 - 08.2024
Created social media content with consistent content and tone.
Developed and deployed content marketing strategies to improve organic search traffic.
Created customized marketing materials to increase product awareness.
Created content strategies for digital media.
Customer Service Representative
Dominos Pizza Inc.
05.2022 - 03.2023
Responded to customer requests for products, services, and company information.
Followed up with customers about resolved issues to maintain high standards of customer service.
Maintained up-to-date knowledge of product and service changes.
Delivered prompt service to prioritize customer needs.
Education
Bachelor of Arts - Political Science And Communications
University of Ottawa
Ottawa, ON
05.2028
High School Diploma -
Ajax Highschool
Ajax, ON
06.2024
Skills
Customer Engagement
Data Analytics
Consultative Sales
Product Knowledge
Call Management
Languages
English
Native or Bilingual
Timeline
Social Media Coordinator
Search Engine People
01.2024 - 08.2024
Customer Service Representative
Dominos Pizza Inc.
05.2022 - 03.2023
Bachelor of Arts - Political Science And Communications
University of Ottawa
High School Diploma -
Ajax Highschool
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