Sydney Haslam
Calgary,AB
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly Background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Committed Educator professional offering 6 years of success working with young children to foster positive educational outcomes. Highly skilled in interacting with families and other academic personnel to cultivate a high-quality learning environment. Adept at working with diverse age groups and developmental skill levels to build rapport and drive academic growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MOA
Crowsnest Medical Clinic
08.2022 - Current
- Ability to greet guests in a positive and welcoming way making sure I accommodate their needs in a calm and respectful manner
- Always making sure I go above and beyond to make life easy for doctors by helping them in any way possible
- Roomed patients and got blood pressure or anything that doctors requested
- Updated patient's chart to make sure their medical records are up to date to provide the best care
- Accommodate anything doctors requested like billing, sending referrals and many other medical related tasks
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records.
Early Childhood Educator
Pincher Creek Early Learning Center
01.2022 - 08.2022
- Applied play-based strategies to provide diverse approaches to learning
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Established positive communication with parents in daily conversation and formal conferences.
- Assisted students with special needs by providing additional support when required.
- Maintained accurate records of each child's progress including daily observations and anecdotal notes.
- Flight curriculum
Front Desk Clerk
Kanata Inn Blairmore
05.2018 - 01.2022
- Professionally worked front desk during high volume environments
- Calmed upset/angry customers
- Made sure to find a way to resolve problems rapidly to rebuild clients' trust to prevent loss of business
- Made sure phone would never go unanswered and all tasks were completed by end of shift
- Welcoming and greeting guest in lobby before checking them in
- Manage reservation system and perform bookings, cancellations and reservations
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Bachelor of Science - Science
Athabasca University
Athabasca, AB09-2027
High School Diploma -
Crowsnest Consolidated High School
Skills
- All Microsoft Programs
- Communication
- Professionalism
- Organization
- Conflict Resolution
- Google Docs
- Sorting and Labeling
- Spreadsheet Tracking
- Passing Surgical Instruments
- Document Control
- Organization and Efficiency
- Patient
- Outgoing
- Written and verbal communication
- Conflict resolution
- Teamwork and Collaboration
- Calm Under Pressure
- Customer Service
Certification
- ECEC level 1
- First aid & CPR
- Medical Terminology
- Proserve
Timeline
MOA
Crowsnest Medical Clinic
08.2022 - Current
Early Childhood Educator
Pincher Creek Early Learning Center
01.2022 - 08.2022
Front Desk Clerk
Kanata Inn Blairmore
05.2018 - 01.2022
Bachelor of Science - Science
Athabasca University
High School Diploma -
Crowsnest Consolidated High School
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