Sydney Grayley
28 Eringate Drive, Stoney Creek,ON
Summary
Dynamic Customer Service Representative with a proven track record at Plato's Closet, excelling in problem resolution and relationship building. Leveraged active listening to enhance customer satisfaction and maintained efficient payment processing. Recognized for delivering prompt service and adapting to product changes, contributing to a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Plato's Closet
10.2023 - Current
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
High School Diploma -
Saltfleet Secondary School
Stoney Creek, ON06-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Payment processing
Timeline
Customer Service Representative
Plato's Closet
10.2023 - Current
High School Diploma -
Saltfleet Secondary School
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