Sydney Foster
Thunder Bay,ON
Summary
Dependable and motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Art Instructor
4Cats Art Studio
01.2024 - 07.2024
- Key holder entrusted in opening and closing duties
- Manage studio supplies and materials
- Planning, preparing, and instructing classes for a diverse population
- Demonstrate artistic techniques and provide constructive feedback
- Provide individualized instruction to meet the needs of all students
- Monitor student behaviour and ensure safety in the classroom
- Responsible for the supervision of children during activities
- Educating students on art history, theory and various practices
- Guide students in developing their own artistic style
Proshop Attendant
The Willows Golf & Country Club
05.2023 - 07.2024
- Responsible for cashing in golfers and attending sales in the pro shop
- Answering phone calls and booking tee times
- Cleaning carts to prepare for the use of golfers
- Provided assistance by directing patrons to various parts of the facility and helped with the loading/unloading of golf bags
- Closing down the course which consisted of locking up all carts and maintenance shed, as well as setting the security system for the night
- Assisted in arranging and managing golf tournaments
- Assisted course ranger in maintaining pace of play and ensuring the safety of golfers
Team Lead
Fire & Flower Inc.
08.2021 - 03.2023
- Key holder entrusted with opening/closing duties
- Managing inventory counts
- Visual merchandising
- Organizing stock vault and ensuring safe product storage
- Training new employees regarding operational processes, product knowledge, inventory counts, and cannabis retail regulations
- Data entry and other analytical skills
- Teamwork and collaboration
- Learning and studying extensive product knowledge to provide recommendations and education to customers
- Customer service provided both in-store and over the phone
- Monitored performance of budtenders and provided coaching as needed to improve productivity, compliance, and quality
- Maintain compliance with the Alcohol and Gaming Commission of Ontario regulations, as well as provincial and federal cannabis regulations
- Verified provincial or federal identification to ensure alignment with company and governmental regulations
- Preparing delivery and pickup orders for customers
- Cleaning facilities and sanitizing high-touch areas
Server
Tony & Adam's
09.2019 - 03.2020
- Assisted in training of new servers regarding service expectations, safe and proper food handling and other restaurant protocols
- Responsible for maintaining cleanliness of dining area and work stations
- Assisted in preparing takeout orders, rolling silverware, supply stock and answering phone calls
- Assisted in opening and closing procedures to prepare for next business day.
Student Administrative Clerk
Canada Border Services Agency
05.2019 - 09.2019
- Responsible for collecting/handling cash from deposits
- Organizing and updating files
- Assisted superintendent officers with tasks and other administrative work
- Assisted with data entry and other analytical skills.
Facilities and Fitness Centre Supervisor
Mattamy Athletic Centre
09.2018 - 04.2019
- Organizing fitness classes
- Responsible for opening/closing duties
- Assisted front desk staff with various tasks
- Ensuring safety of both customers and coworkers
- Customer service
- Responsible for hourly sanitizing of gym equipment to mitigate the spread of germs
- Maintained the cleanliness of facilities and work stations.
Stewardship Youth Ranger (Summer Contract)
Ministry of Natural Resources and Forestry
06.2017 - 08.2018
- Comprehensive understanding of natural resource management
- Able to handle multiple tasks at a time
- Contributing to stewardship activities including management of endangered/invasive species, trail clearing/marking and promoting environmental awareness to the community
- Completing daily HIRAs to ensure safety of others.
Education
Bachelor of Technology - Graphics Communications Management
Toronto Metropolitan University
Toronto, ONBachelor of Arts - Honours Specialization in Art History and Studio Arts
University of Western Ontario
London, ON06.2024
Skills
- Sales Proficiency
- Teamwork and Collaboration
- Customer Service
- Inventory Management
- Product Knowledge
- Retail Operations
- Visual Merchandising
- Communications Management
- New Employee Training
- Stockroom Maintenance
- Coaching and Mentoring
- Adaptability
Certification
- Driver's license (G)
- Personal protective equipment (PPE) and tool training
- Workplace Discrimination and Harassment Prevention (WDHP)
- Workplace Violence Prevention and Response Certificate (WVP)
- Workplace Hazardous Materials Information System (WHMIS)
- Mental Health Awareness
- Accessibility for Ontarians with Disabilities Act Certificate (AODA)
- Access to Information and Protection of Privacy Certificate
- Environmental Health and Safety Certificate
- Emergency First Aid
- Pleasure craft operator's card (PCOC)
- Basic level 1 and 2 ORKCA certification
References
References available upon request.
Timeline
Art Instructor
4Cats Art Studio
01.2024 - 07.2024
Proshop Attendant
The Willows Golf & Country Club
05.2023 - 07.2024
Team Lead
Fire & Flower Inc.
08.2021 - 03.2023
Server
Tony & Adam's
09.2019 - 03.2020
Student Administrative Clerk
Canada Border Services Agency
05.2019 - 09.2019
Facilities and Fitness Centre Supervisor
Mattamy Athletic Centre
09.2018 - 04.2019
Stewardship Youth Ranger (Summer Contract)
Ministry of Natural Resources and Forestry
06.2017 - 08.2018
Bachelor of Technology - Graphics Communications Management
Toronto Metropolitan University
Bachelor of Arts - Honours Specialization in Art History and Studio Arts
University of Western Ontario
- Driver's license (G)
- Personal protective equipment (PPE) and tool training
- Workplace Discrimination and Harassment Prevention (WDHP)
- Workplace Violence Prevention and Response Certificate (WVP)
- Workplace Hazardous Materials Information System (WHMIS)
- Mental Health Awareness
- Accessibility for Ontarians with Disabilities Act Certificate (AODA)
- Access to Information and Protection of Privacy Certificate
- Environmental Health and Safety Certificate
- Emergency First Aid
- Pleasure craft operator's card (PCOC)
- Basic level 1 and 2 ORKCA certification
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