Sydney Elaine Haslam
Lethbridge,Canada
Summary
Dedicated Medical Office Assistant and front-desk professional with hands-on clinic experience managing patient intake, medical billing, EMR software, and patient communications. Adept at maintaining a welcoming, highly organized reception area, coordinating administrative workflows, and providing compassionate, professional care to patients and guests alike.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Medical Office Assistant (MOA)
Crowsnest Medical Clinic
Blairmore, AB
2022.08 - 2025.10
- Assisted physicians with administrative and clinical tasks, including patient rooming and measurement acquisition.
- Executed appointment confirmations, billing referrals, and record updates to enhance office workflow.
- Responded promptly to phone inquiries from patients, providing information in a courteous manner.
- Utilized EMR software to efficiently organize and maintain patient records.
Early Childhood Educator
Little Mountaineers
Coleman, AB
2024.08 - 2025.01
- Developed engaging lesson plans aligned with early childhood education standards that catered to diverse learning styles and promoted holistic child development.
- Implemented individualized teaching strategies and adapted activities for children with special needs to ensure inclusive participation and enhance developmental outcomes.
- Observed and evaluated student progress consistently, adjusting daily activities and goals for optimal learning outcomes.
- Collaborated closely with parents and colleagues to strengthen support systems for educational experiences and build strong family partnerships.
- Coordinated community engagement activities and organized interactive group programs to enrich children's social and cultural learning experiences.
Server
Limber Pine Smoke House
Blairmore, AB
2019.10 - 2024.10
- Greeted and accommodated guests, building positive experiences from first interaction.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
Early Childhood Educator
Growing Miracles Early Learning Centre
Airdrie, AB
2024.01 - 2024.06
- Facilitated children's expression of ideas and opinions through creative play and guided discussions, fostering a safe, supportive, and communicative environment.
- Implemented and maintained a clean, safe, and orderly environment for children, adhering strictly to health and safety regulations.
- Fostered nurturing and stimulating environments for young learners to encourage social and emotional growth.
Front Desk Clerk
Kanata Inn
Blairmore, AB
2018.05 - 2022.01
- Welcomed and assisted guests, ensuring smooth check-ins and prompt responses to inquiries.
- Managed reservations, bookings, cancellations, and related records using reservation systems.
- Addressed customer concerns professionally, collaborating with team members to streamline workflow.
- Resolved challenging customer situations calmly, achieving timely and respectful solutions.
- Organized reception area and supported staff with clerical tasks to improve overall operational flow.
Education
Bachelor of Education - Early Childhood Education Coursework
Lethbridge, ABHigh School Diploma -
Crowsnest Consolidated High School
Coleman, ABSkills
- Medical Office Procedures
- EMR Software
- Patient Scheduling
- Confirmations
- Referrals
- Patient Intake
- Rooming
- Vital Measurement
- Medical Terminology
- HIPAA Compliance
- Privacy Compliance
- Early Childhood Development
- Curriculum Planning
- Customer Service
- Professional Communication
- Multitasking
- Time Management
- Problem-Solving
Certification
- Medical Terminology
- First Aid & CPR
- ECEC Level 1 / Level 2 Coursework Completed
Timeline
Early Childhood Educator
Little Mountaineers
2024.08 - 2025.01
Early Childhood Educator
Growing Miracles Early Learning Centre
2024.01 - 2024.06
Medical Office Assistant (MOA)
Crowsnest Medical Clinic
2022.08 - 2025.10
Server
Limber Pine Smoke House
2019.10 - 2024.10
Front Desk Clerk
Kanata Inn
2018.05 - 2022.01
Bachelor of Education - Early Childhood Education Coursework
High School Diploma -
Crowsnest Consolidated High School