Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Syamili P.s

Moose Jaw,Saskatchewan

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2
2
years of professional experience

Work History

Customer Service Executive

Flipkart
Thrissur, Kerala
06.2024 - 11.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
  • Ensured that all customer queries were handled quickly and professionally.

Telesales Agent-outbound

Indus education
Thrissur, Kerala
06.2023 - 04.2024
  • Maintained daily records of all contacts with customers via phone or email.
  • Updated customer information in the database accurately.
  • Conducted outbound calls to follow-up on previous purchases or solicit new business opportunities.

Tellecaller

coach India academy
Thrissur, Kerala
12.2022 - 05.2023
  • Achieved established sales targets by generating new customer accounts.
  • Responded to customer inquiries in a timely manner, providing accurate information and solutions.

Education

Pg Certificate - Project Management

Saskatchewan Polytechnic
Moose Jaw, SK
12-2025

Master of Science - Physics

Hindustan College of Arts And Science
Coimbatore,India
07-2022

Skills

  • Customer queries
  • Technical support
  • Sales follow-up
  • Verbal and written communication skills
  • Positive attitude
  • Goal oriented
  • Active listening
  • MS office

Availability

  • Monday - 04:00 pm to 11:00 pm
  • Tuesday- 04:00 pm to 11:00 pm
  • Wednesday- 01:00 pm to 11:00 pm
  • Thursday- 04:00 pm to 11:00 pm
  • Friday-Anytime
  • Saturday-Anytime
  • Sunday-Anytime

Timeline

Customer Service Executive

Flipkart
06.2024 - 11.2024

Telesales Agent-outbound

Indus education
06.2023 - 04.2024

Tellecaller

coach India academy
12.2022 - 05.2023

Pg Certificate - Project Management

Saskatchewan Polytechnic

Master of Science - Physics

Hindustan College of Arts And Science

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Syamili P.s