Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Swiss Sethi

Brampton,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

New York Pizzeria Inc.
09.2022 - 07.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Education

Post-graduate Certificate In Global Business Manag - Business Management

Loyalist College
Toronto, ON

Bachelors In Business Administration - Business Administration

Punjab University
India
08.2022

Skills

  • Stock Management
  • Promotional Support
  • Store Maintenance
  • Reading Comprehension
  • Microsoft Outlook
  • Typing Proficiency
  • Microsoft Word
  • Multi-Line Phone Talent
  • Critical Thinking
  • Retail Sales Customer Service
  • Customer Service

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Customer Service Representative

New York Pizzeria Inc.
09.2022 - 07.2023

Post-graduate Certificate In Global Business Manag - Business Management

Loyalist College

Bachelors In Business Administration - Business Administration

Punjab University

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Swiss Sethi