Sharanpreet Singh Jassi
Winnipeg,MB
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Highly efficient Cashier well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Focused and reliable Crew member bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dmart
Amritsar, Punjab
07.2022 - 11.2022
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Updated account information to maintain customer records.
- Processed customer service orders promptly to increase customer satisfaction.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Provided primary customer support to internal and external customers.
Crew Member
McDonald's
Amritsar, Punjab
01.2022 - 07.2022
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Increased sales by 10%.
- Became familiar with products to answer questions and make suggestions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Accurately operated cash register to process customer payments.
Education
Certificate - Accounting
Red River College of Applied Arts, Science And Technology
Winnipeg08.2023
High School Diploma -
Delhi Public School
Amritsar07.2021
Skills
- Time Management
- Internal and External Communications
- Operate Cash Register
- Order Delivery Practices
- Active Listening
- Account Management
- Retail Sales Customer Service
- Microsoft PowerPoint
- Problem-Solving Ability
- Stock Management
- Store Maintenance
- Product Promotion
- Problem-Solving Ability
- Stock Management
- Store Maintenance
- Product Promotion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Customer Service Representative
Dmart
07.2022 - 11.2022
Crew Member
McDonald's
01.2022 - 07.2022
Certificate - Accounting
Red River College of Applied Arts, Science And Technology
High School Diploma -
Delhi Public School
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