Sweety Kaur
Surrey,BC
Summary
Team Supervisor hires and supervises front line staff, resolves complaints and enforces disciplinary action to maintain high level of productivity. Trains and mentors staff and oversees team operations, reporting and policy implementation to comply with operational standards. Demonstrates intermediate analytical, planning and leadership skills and advanced organizational and interpersonal skills to work in fast-paced environment with changing priorities.
Overview
1
1
year of professional experience
Work History
Team Supervisor
Tim Hortons
07.2023 - Current
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
- Managed a diverse group of employees to ensure timely completion of projects while maintaining high-quality standards.
- Reduced employee turnover rate by fostering a supportive and positive work atmosphere.
Team Member
Tim Hortons
09.2022 - 06.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Computer System Technician - Computer Technology
Canadian College
12.2023
Skills
- Report Preparation
- Performance Improvement
- Assignment Delegation
- Staff Training
- Active Listening
- Customer Service
- Time Management
- Organizational Skills
- Problem Solving
Languages
English
Professional Working
Punjabi
Native or Bilingual
hindi
Full Professional
Timeline
Team Supervisor
Tim Hortons
07.2023 - Current
Team Member
Tim Hortons
09.2022 - 06.2023
Computer System Technician - Computer Technology
Canadian College
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