Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Swati Rana

Calgary

Summary

Passionate Teacher with experience developing and implementing diverse curriculums. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction .Successful in helping students develop strong learning skills.

Overview

8
8
years of professional experience

Work History

Customer Service Sales Representative (Remote)

HGS Canada
01.2022 - 03.2024
  • Working independently in a remote role assisting customers online using various software in fast-paced environment.
  • Delivered exceptional customer service, resolving inquiries and complaints efficiently.
  • Mentored new team members in product knowledge and training sessions.

Pharmacy Assistant Volunteer

London Drugs
03.2021 - 10.2021


  • Provided customer service by addressing inquiries and resolving issues efficiently.
  • Supported inventory management by restocking shelves and tracking medication supplies.
  • Supported pharmacists in providing excellent customer service through effective communication and timely assistance.

Pharmacy Assistant Teacher

Kurukshetra University
04.2016 - 08.2019
  • Supported classroom management through lectures, tutorials, interaction sessions as well as laboratory practicals and evaluation of assignments.
  • Assisted in developing engaging instructional materials to enhance student learning.
  • Fostered positive relationships with students to promote a nurturing learning environment.
  • Collaborated with teachers to adapt curriculum for individual student needs.


Education

Global Management - Management

Royal Roads University
Victoria, British Columbia
05-2020

Master in Pharmacology - Pharmaceutical Sciences

Institute of Pharmaceutical Sciences, Kurukshetra University
Kurukshetra University
04-2015

Skills

  • Excellent verbal and written communication
  • Classroom management
  • Ability to interact effectively across cultural differences
  • Patience and creating encouraging atmosphere for students
  • Problem -solving

Languages

English
Full Professional
Hindi
Full Professional

Interests


  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Participate in swimming and badminton, as recreational activities to maintain physical fitness

Timeline

Customer Service Sales Representative (Remote)

HGS Canada
01.2022 - 03.2024

Pharmacy Assistant Volunteer

London Drugs
03.2021 - 10.2021

Pharmacy Assistant Teacher

Kurukshetra University
04.2016 - 08.2019

Global Management - Management

Royal Roads University

Master in Pharmacology - Pharmaceutical Sciences

Institute of Pharmaceutical Sciences, Kurukshetra University
Swati Rana