Swathi Pitla
Ottawa,Canada
Summary
- Sociable School Clerk ready for a new position where excellent recordkeeping and verbal communication skills can be fully utilized. Successful at maintaining an efficient filing system and implementing attendance improvement plans. An in-depth understanding of school systems and office management.
- Developed strong instructional and organizational abilities in educational environment, excelling in facilitating student learning and engagement. Possesses excellent communication and problem-solving skills, adaptable to various settings. Seeking to transition into new field, leveraging these transferable skills to make meaningful impact.
- Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
- Deputy Returning Officer (DRO), Federal Elections 2025.
Overview
13
13
years of professional experience
Work History
School Office Administrator (Casual )
Ottawa Catholic School Board
01.2023 - Current
- Enhanced communication between staff and parents by effectively managing phone calls and emails.
- Assisted in maintaining a well-organized school environment, contributing to smooth daily operations.
- Experience in handling Power School, OSR - Ottawa School Records and Microsoft\Google Office products.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Provided exceptional customer service to visitors, answering inquiries professionally and directing them to appropriate personnel.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
Early Childhood Education – Occasional Support Teacher
Ottawa Catholic School Board
01.2023 - Current
- Working as a Casual Early Childhood Educator at Ottawa Catholic School board to keep me connected with the community
- Coordinated with early educator teachers to plan and implement a full-day early learning program
- Supervised mealtimes and free-play periods to ensure children’s safety
- Implemented and enforced classroom rules to encourage positive and respectful behavior
- Ensure positive communication with children and parents
Community Involvement & Volunteering
10.2017 - Current
- From 2017 until the present, I have primarily focussed on family responsibilities
- Additionally, I have planned and organized community events for groups of up to 100 attendees for cultural festivals and team building in Ottawa
- Gained practical and effective skills in teaching dance to children ages 3 to 8 years old
- Participated as a parent volunteer in my child’s class for a field trip, where I was responsible for their needs and show the museum to a small group of children till the end of the day
- On earth day, volunteered in cleaning the community along with my family
- Volunteered in a classroom for helping children to do their Halloween crafts given by the teacher
- Volunteered at school in a book fair for 3 full days
Deputy Returning Officer
Elections Canada
04.2025 - 04.2025
- Provided exceptional customer service by addressing voter concerns promptly and professionally, resulting in higher satisfaction levels.
- Ensured all electoral materials were properly stored and accounted for, minimizing the risk of lost or damaged items.
- Reduced wait times for voters by optimizing staffing levels and strategically scheduling breaks for team members.
- Streamlined the voting process for disabled and elderly voters by identifying accessibility issues and implementing appropriate solutions.
- Ensured accurate vote counting by diligently double-checking ballots and maintaining proper documentation throughout the process.
Data Analyst
Zen3 Info Solutions Private Ltd.
05.2017 - 10.2017
- Company Overview: (AI-first, data-driven, cloud-native organization, headquartered in Seattle with multiple locations in India)
- Collaborated with the Bing Maps team to perform changes related to location, description, contact, website, and services offered by the specific business
- Participated in client requirements meetings with Microsoft teams and commercial clients and attended weekly status meetings
- Set up new customer data based on various business mapping requirements
- (AI-first, data-driven, cloud-native organization, headquartered in Seattle with multiple locations in India)
Family Care Responsibilities
02.2014 - 04.2017
- Facilitated permanent family move from US to India and left the workforce to care for young child
HR Coordinator/Associate
Oslo Solutions LLC
09.2012 - 08.2014
- Company Overview: (Premier IT solutions provider with a focus on helping companies use technology to meet business goals and objectives from strategic planning, business process consulting, project implementation, and support)
- Coordinated interview schedules with multiple hiring managers and candidates
- Review candidate profiles to match open requirements, and conduct initial Screening to confirm skills, availability, relocation, and Visa requirements
- Collected and complied with Bi-weekly Time report validations and submissions for 90+ Employees working across multiple vendor assignments/projects
- Ensure timely completion and accuracy of reporting
- Enroll new employees in health insurance and provide related support to existing employees
- Updated Insurance Provider on benefits change requests
- Process invoices of billable fours for 8-10 vendors monthly and address any concerns from vendor finance teams
- Generate semi-monthly Employee Payroll based on Time reporting
- Create and update employee onboarding and internal procedures help documents related to Time reporting, wellness, and payroll
- (Premier IT solutions provider with a focus on helping companies use technology to meet business goals and objectives from strategic planning, business process consulting, project implementation, and support)
Education
MBA - Human Resources Management
Osmania University
Hyderabad, India05-2012
Bachelor in Technology - Computer Science
Jawaharlal Nehru Technological University
Hyderabad, India04-2010
Skills
- Classroom management
- Office Administration
- Document management
- Teamwork and collaboration
- Customer service
- Critical thinking
- Motivating students
- Employee relations management
- Data entry and reporting
- Networking and relationship building
- Talent acquisition
Timeline
Deputy Returning Officer
Elections Canada
04.2025 - 04.2025
School Office Administrator (Casual )
Ottawa Catholic School Board
01.2023 - Current
Early Childhood Education – Occasional Support Teacher
Ottawa Catholic School Board
01.2023 - Current
Community Involvement & Volunteering
10.2017 - Current
Data Analyst
Zen3 Info Solutions Private Ltd.
05.2017 - 10.2017
Family Care Responsibilities
02.2014 - 04.2017
HR Coordinator/Associate
Oslo Solutions LLC
09.2012 - 08.2014
MBA - Human Resources Management
Osmania University
Bachelor in Technology - Computer Science
Jawaharlal Nehru Technological University
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