Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Svetlana Saniyeva

Calgary,AB

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Glocery Clerk

No Frills
08.2020 - 11.2023
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

Bakery Sales Clerk

European Market
05.2017 - 07.2020
  • Demonstrated an understanding of current trends within the baking industry by staying updated on news articles, bringing fresh ideas into the workplace.
  • Contributed ideas during brainstorming sessions for new products or promotional events leading to innovative campaigns.
  • Assisted customers with special orders, resulting in higher overall satisfaction rates.
  • Enhanced store reputation by maintaining a clean and visually appealing bakery department.

Education

Associate of Arts - Beauty Esthetician

Esthetician College
Almaty, Kazakhstan
01.2012

Skills

  • Customer Service
  • Attention to Detail
  • Teamwork and Collaboration
  • Excellent Communication

Languages

English
Full Professional
Russian
Native or Bilingual
Turkish
Limited Working

Timeline

Glocery Clerk

No Frills
08.2020 - 11.2023

Bakery Sales Clerk

European Market
05.2017 - 07.2020

Associate of Arts - Beauty Esthetician

Esthetician College

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Svetlana Saniyeva