Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Shaoun Shukur

Peterborough,ON

Summary

Enthusiastic and customer-focused professional with extensive experience in retail sales, customer service, and relationship building. Demonstrated expertise in understanding customer needs, delivering exceptional service, and achieving sales targets in a fast-paced environment. Excited to transition into the auto sales industry, leveraging strong interpersonal skills to consistently deliver outstanding results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clerk (Cashier, Meat Clerk, Service Clerk)

Real Canadian Superstore
10.2023 - Current
  • Engaged with customers in multiple departments, providing assistance, answering inquiries, and ensuring positive shopping experience.
  • Handled cash transactions, maintained accurate till balances, and managed point-of-sale systems efficiently.- Assisted in meat department with stocking, inventory management, and maintaining cleanliness.
  • Resolved customer issues promptly and professionally, contributing to high levels of customer satisfaction.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.

Customer Service Representative

Circle K
06.2023 - 10.2023
  • Provided customer service in high-traffic environment, handling sales transactions and resolving customer complaints.
  • Assisted in inventory management and stocking, maintaining clean and organized store environment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Proprietor

V2 Medical Center
04.2022 - 09.2023
  • Developed and managed relationships with vendors and suppliers to ensure quality and cost-efficiency.
  • Provided customer service on accounts, resolving problems and consulting with clients to assess needs and propose solutions.
  • Optimized team hiring, training, and performance, resulting in a more efficient and motivated workforce.
  • Developed loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
  • Analyzed market trends to identify opportunities for expansion and diversification in industry.
  • Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.

Internship Student

First Neuro Hospital
01.2022 - 03.2022
  • Supported daily administrative tasks, including file organization, data entry, and report generation.
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Communicated effectively with staff and patients, providing information and assistance.

Education

Ontario College Graduate Certificate - International Business Management

Fleming College
Peterborough, ON
08.2024

Ontario College Graduate Certificate - Supply Chain Management - Global Logistics

Fleming College
Peterborough, ON
12.2023

Bachelor of Commerce -

Poornaprajna College
Udupi, Karnataka
01.2022

Skills

  • Customer Service Excellence
  • Retail Sales and Inventory Management
  • Strong Communication and Interpersonal Skills
  • Organizational and Time Management Skills
  • Adaptability and Quick Learning
  • Problem Solving and Conflict Resolution
  • Customer Satisfaction
  • Cash Management
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Certification

  • CIFFA Certified in International Freight Forwarding
  • Google Project Management: Professional Certificate

Languages

English (Fluent)
Native or Bilingual
Hindi (Fluent)
Native or Bilingual
Kannada (Fluent)
Full Professional
Tulu (Fluent)
Native or Bilingual
Arabic (Proficient - Reading and Writing)
Professional Working

References

Available upon request

Timeline

Clerk (Cashier, Meat Clerk, Service Clerk)

Real Canadian Superstore
10.2023 - Current

Customer Service Representative

Circle K
06.2023 - 10.2023

Proprietor

V2 Medical Center
04.2022 - 09.2023

Internship Student

First Neuro Hospital
01.2022 - 03.2022

Ontario College Graduate Certificate - International Business Management

Fleming College

Ontario College Graduate Certificate - Supply Chain Management - Global Logistics

Fleming College

Bachelor of Commerce -

Poornaprajna College

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Shaoun Shukur