Suzette Marcano-Joseph
Scarborough,ON
Summary
Dedicated professional with history of meeting organizational goals, through utilizing consistent and organized best practices. Skilled in working under pressure and adaptive to new situations and challenges whenever it arise.
Overview
23
23
years of professional experience
Work History
Community Integration Worker
Our Place Peel
04.2022 - Current
- Consistently perform duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Client intake, case
- Resolved problems, improved operations and provided exceptional service,
- .
- Identified issues, analyzed information and provided solutions to problems.
Law Enforcement Investigator
Trinidad & Tobago Police Service
09.2000 - 01.2021
- Experience conducting investigations, collecting and analyzing evidence and making finding of fact.
- Experience in Mediation and Restorative practices as alternative dispute resolution methods.
- Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
- Consistently practice and display sound judgment, integrity and discretion, while remaining independent and impartial at all times.
- Produced comprehensive investigative reports and prepared detailed case files for prosecution.
Gender Base Violence Investigator
Trinidad & Tobago Police Service
01.2020 - 10.2020
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers, handled concerns quickly and escalated major issues where necessary.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Law
BPP University
London England06.2022
Associate of Science - Community Justice Services
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON04.2022
Skills
- Fact-Finding and Investigations
- Mediation
- Interpersonal and Intrapersonal Communication
- Anti Oppressive
- Trauma Informed
- Community Integration
Certification
- Mental Health First Aid, Mental Health Commission of Canada - April 2022. Credential ID 264703.
- Intervention Strategies for Domestic & Gender Based Violence. International Law Enforcement Academy - March 2014. No expiration.
- Standard First Aid, CPR and AED, Canadian Red Cross - June 2021 to June 2024. Credential ID 102461836.
- Legal Studies, London International College - October 2019. No expiration. Credential ID 1488251.
- ASIST - Applied Suicide Intervention Skills Training, LivingWorks - October 2022.
- Restorative and Peacemaking Circles- July 2022
Timeline
Community Integration Worker
Our Place Peel
04.2022 - Current
Gender Base Violence Investigator
Trinidad & Tobago Police Service
01.2020 - 10.2020
Law Enforcement Investigator
Trinidad & Tobago Police Service
09.2000 - 01.2021
Bachelor of Science - Law
BPP University
Associate of Science - Community Justice Services
Sheridan College Institute of Technology And Advanced Learning
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