Suzette Johnson
ASSA ABLOY Canada Residential
Sherwood Park,AB
1
Language
5
years of professional experience
Results-driven Sales Representative with a proven track record in enhancing client satisfaction. Expertise in customer relations and multitasking, committed to driving sales growth through effective relationship building and training new staff.
Work History
Sales Representative
4 Years 10 Months- Develop and maintain relationships with key clients to drive sales growth.
- Conduct product demonstrations to effectively showcase features and benefits.
- Provide training and support to new sales staff on product knowledge and sales techniques.
- Implement strategic initiatives aimed at improving customer satisfaction and retention rates.
- Enhance client satisfaction by addressing concerns promptly and providing exceptional service.
- Generate additional sales opportunities with upselling and cross-selling techniques.
- Maintain up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conduct product demonstrations to educate customers on features, benefits, and competitive advantages.
- Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Merchandise product placement by analyzing store layout and customer flow.
- Increase sales by implementing effective visual merchandising strategies and attractive product displays. Which also facilitates a positive shopping experience for customers.
Education
- Jewellery Making and Design
Skills
Product knowledge
Client engagement
Client relationship management
Relationship building
Attention to detail
Sales forecasting
Multitasking
Positive demeanor
Inventory management
Friendly and outgoing
Interpersonal communication
Languages
English
Timeline
Sales Representative
ASSA ABLOY Canada Residential
10.2021 - CurrentRead More
Alberta University of The Arts
from Jewellery Making and Design
Read More
Sales Rookie of the Year
During the True North Awards, I was awarded Sales Rookie of the Year.