Summary
Overview
Work History
Education
Skills
Languages
References Available
Timeline
Receptionist
Suzanne Thibault

Suzanne Thibault

Greater Sudbury,ON

Summary

Devoted professional bringing twenty-six years experience, ranging from home and team management, communication and goal setting, program development and implementation. Successful in special projects planning and execution, outreach and fundraising. Proactively identifies best course of action for given scenarios. Confident managing tasks independently and in a team setting. Strong understanding of effectively working with people from diverse backgrounds. Passionate about building relationships and connections within community, community at large and supporting members to self-advocate and reveal and share their gifts.

Overview

26
26
years of professional experience

Work History

Community Participation Supports & Services Leader

L’Arche Sudbury
01.2020 - Current
  • Developed and implemented diverse programming to engage and empower under served individuals with intellectual disabilities ranging from 18 – 90 years old
  • Coached clients in obtaining and maintaining employment
  • Conducted Individual Support Plans, customizing solutions for clients based on their unique requirements, helping to navigate available resources, leading to increased trust in our ability to support and deliver
  • Developed and maintained strong relationships with both internal and external members, community partners and agencies, fostering a collaborative environment that promoted growth and success
  • Assisted in conducting needs assessments to identify key are areas of service needs
  • Facilitated outreach activities to build community awareness
  • Grant writing efforts, securing additional funding for program expansion and improvements
  • Coordinated and delivered on Special event logistics, including venue selection, catering arrangements and attendee registration processes
  • Managed a team of senior employees, and coached them on best practices for handling challenging situations, fostering a culture of continuous learning
  • Conducted monthly performance reviews, identifying areas of improvement and providing constructive feedback to team members
  • Organized regular team meetings to discuss progress towards goals, share successes, and address challenges collaboratively
  • Promoted an inclusive workplace environment where diversity was valued, leading to more innovative ideas being shared among team members
  • Created and updated records and files to maintain document compliance
  • Reduced operational costs with careful budget management and diligent expense tracking.

Home and Program Assistant

L’Arche Sudbury
09.1998 - 01.2020
  • Assisted with planning and implementing day-to-day and special program activities
  • Established rapport with clients through exceptional service practices, fostering ongoing relationships built on trust and respect
  • Compiled data from various sources to provide comprehensive reports for senior management decision making
  • Supported the development of new programs through research and analysis of industry trends and needs
  • Administered medication and accompanied clients to medical appointments, encouraging self-advocacy
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Pasta Dinner Chairperson

L’Arche Sudbury Inc.
01.2011 - 01.2016
  • Oversaw fundraising efforts, leading to greater financial stability and resources for the organization
  • Improved stakeholder relations by proactively engaging with community leaders, partners, and donors
  • Planned recruitment and renewals of designated committees
  • Established and maintained strong relationships with customers, vendors and strategic partners
  • Prioritized tasks and managed time and resources independently and in collaboration with volunteer team.

Owner and Certified Instructor of Laughter Yoga Sudbury

Self Employed
01.2018 - Current
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals
  • Cultivated forward-thinking, inclusive culture to lead to greater engagement in community
  • Networked with health professionals, schools, non-profit organizations and business professionals to implement Laughter Yoga as a wellness tool.

Education

Early Childhood Education Diploma -

Cambrian College
01.1998

Music Theatre Performance -

Sheridan College
01.1993

Skills

  • Exceptional networking skills
  • Special project coordination
  • Certified in CPR/AED
  • Certified Safe Management
  • Mental Health Crisis Response Certified
  • Operational Leadership Development Program
  • Grant Writing
  • Client Needs Assessment
  • Program Coordination
  • Life Skills Development
  • Client Advocacy
  • Effective problem solving
  • Exceptional communication
  • Cultural Sensitivity
  • Team Management
  • Bilingual (French/English) spoken and written

Languages

English
Full Professional
French
Professional Working

References Available

True

Timeline

Community Participation Supports & Services Leader

L’Arche Sudbury
01.2020 - Current

Owner and Certified Instructor of Laughter Yoga Sudbury

Self Employed
01.2018 - Current

Pasta Dinner Chairperson

L’Arche Sudbury Inc.
01.2011 - 01.2016

Home and Program Assistant

L’Arche Sudbury
09.1998 - 01.2020

Early Childhood Education Diploma -

Cambrian College

Music Theatre Performance -

Sheridan College
Suzanne Thibault