Suzanne Guadagno
Windsor,ON
Summary
Dedicated Personal Support Worker with strong empathy and communication skills. Proven ability to foster positive relationships and enhance patient well-being through attentive care and support.
Overview
27
27
years of professional experience
3
3
Certifications
Work History
Personal Support Worker
Essex Community Living
Essex, Ontario
01.2025 - Current
- Administered medication and monitored health conditions for compliance with safety standards.
- Maintained clean, safe living environments through routine housekeeping tasks.
- Documented care activities accurately in resident care records for accountability.
- Supported recreational activities to foster social interaction among residents.
- Communicated effectively with families regarding updates on resident care needs.
- Provided personal hygiene assistance, including oral care and changing bed linens.
- Developed positive relationships with patients by demonstrating empathy and respect.
- Performed light housekeeping duties, including laundry services and sanitation of surfaces.
Personal Support Worker
Heron Terrace
Windsor, Ontario
06.2003 - Current
- Facilitated daily living activities and personal hygiene for residents.
- Provided companionship and emotional support to enhance resident well-being.
- Maintained accurate documentation of care activities in resident records.
- Communicated effectively with families regarding updates on resident care.
- Assisted clients with personal needs, including exercise, bathing, and grooming.
- Cultivated positive relationships with patients by demonstrating empathy and respect.
- Ensured availability of necessary supplies for quality patient care.
Waitress
Swiss Chalet
Windsor, Ontario
08.1998 - 02.2004
- Delivered exceptional customer service to elevate dining experiences.
- Took accurate orders and communicated them to kitchen staff.
- Maintained cleanliness of tables and dining areas during service hours.
- Managed cash register transactions and processed payments with precision.
- Assisted in training new staff on restaurant policies and procedures.
- Supported inventory management through timely restocking of supplies.
- Developed rapport with regular customers through friendly interactions.
- Greeted patrons, answered inquiries, and recommended specials to boost sales.
Education
GED -
St Clair College
Windsor, ON03-2003
FJ Brennan High School
Windsor, ON08-1993
Skills
- Medication administration
- Care documentation
- Personal hygiene assistance
- Health monitoring
- Recreational support
- Patient care coordination
- Time management
- Emotional support
- Family communication
Certification
Health and Safety Certified
References
References available upon request.
Timeline
Personal Support Worker
Essex Community Living
01.2025 - Current
Personal Support Worker
Heron Terrace
06.2003 - Current
Waitress
Swiss Chalet
08.1998 - 02.2004
GED -
St Clair College
FJ Brennan High School